Reviews
Write a reviewGreat Service
Always excellent Service every time I go! Fast service, make sure they call you with any issues. Very personal and professional. Does not pressure you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Esther! I am glad to hear you had such a great experience at our dealership! Thank you for taking the time to leave us a review, we really appreciate it. If you need anything in the future, please don't hesitate to reach out!
Service for Mazda 2
Great Service from Richard and service crew. Kept me informed of needed service and upcoming needs. Advised well of what to do now and what could wait a bit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ray! Glad to hear you had a great experience in service. If you need anything in the future, please don't hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for being a part of our family!
Best experience
Had a great experience, Wally honestly was the best he made us feel comfortable, answered all our questions, gave us options on what would work for me. Please go see Wally at Georgetown Mazda. He will not disappoint.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congrats on your new vehicle! I am so glad to hear you had such a great experience at our dealership with Wally! If you need anything in the future, please don't hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for being a part of our family!
Oil Change
Had an excellent service from Damien at Rogerbeasley Mazda in Georgetown. He saved me from having another trip. Got my State Inspection the same day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I am glad to hear that, Lucia! Thank you for taking the time to share your experience in our service department. If you need anything in the future, please don't hesitate to reach out!
Love the Mazda 3
Carl did an amazing job. Sales process was short and sweet. This is why I'm on my 5th Mazda and 3 from Roger Beasley. Keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new Mazda3! I am glad to hear your 5th buying experience went so well. If you need anything in the future, please don't hesitate to reach out to us! From all of us at Roger Beasley, we thank you for making us a part of your family! Chelsea B. Customer Experience Manager Roger Beasley Mazda
Noted defaults on my new car
Manner of approach , brought 2019 CX9 to service department because of manufacturers default . The manager on duty was questioning me if I want him to wash the Care, indicating that my car was dirty and that default was not there. That statement was condescending and rude.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, We ask all customers if they would like a car wash, however, I am sorry you felt that the question was condescending and rude. I can assure you it was not meant that way, but I will pass the feedback along and have the manager address it with our staff. If there is anything else I can assist you with, please don't hesitate to reach out. Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Mazda
Professional, personable service!
We went shopping for a used car yesterday and had an excellent experience at Roger Beasely Mazda in Georgetown. Everyone we spoke with was polite, respectful, and considerate while we were discussing our options. They had plenty of used vehicles in great condition. Our sales representative, Derrick, was so helpful and friendly! We're so thankful for their time and couldn't be happier with our new purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Courtney! Congrats on your new car purchase! I am glad to hear your buying experience went so well. If you need anything in the future, please don't hesitate to reach out to us! From all of us at Roger Beasley, we thank you for making us a part of your family! Chelsea B. Customer Experience Manager Roger Beasley Mazda
Great customer service
Roger Beasley Mazda in Georgetown has an outstanding group of individuals employed there. I just traded in my older model Mazda for a new one. We were lucky enough to get the same salesperson as we had 3 years ago. Wally goes out of his way to please! Thank you for taking care of us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new Mazda! I am glad to hear you had such a great experience at our dealership again. If you need anything in the future, please don't hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Customer Experience Manager Roger Beasley Mazda
No Stress Car Buying
Absolutely the least stressful car buying process I have ever had. No games- just upfront honest sales with courtesy and respect for the customer! Many finance options to chose from and super huge inventory of vehicles- LOVE my new MAZDA!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Trish! I am so glad to hear that, congrats on your new Mazda! We really appreciate you taking the time to leave us a nice review, I will be sure to pass it along to the team. If you need anything in the future, please don't hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Customer Experience Manager Roger Beasley Mazda
Oil change
Always satisfied with the service I receive. I use Roger Beasley for my oil changes. The staff is always courteous and professional. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Louis! Thank you for taking the time to send us your feedback, we really appreciate it! If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!