Reviews
Write a reviewGreat customer service
Came in 45 minutes before closing, James was quick to greet us and ask if we had any questions. He didn't hover but kept nearby and was readily available to answer our questions. We had a bad online experience but we're glad we came in. James and Rusty really turned it around. Thank you for a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Esther, I am sorry to hear you did not have a good experience online, I will look into what happened there. However, I am glad to hear Rusty and James were able to turn that around. Thank you for taking the time to leave us a review, we really appreciate it! I will be sure to pass along your praise to James and Rusty. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Customer Experience Manager Roger Beasley Mazda
Internet purchase
I purchased a used vehicle online, and had it shipped to me. Although I had not done this before, and had some reservations, Mark helped me through the process, and I was happy with the car I bought.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am glad to hear that, Jonathan! Congrats on your new vehicle! If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Customer Experience Manager Roger Beasley Mazda
Another great visit
I recently took my leased Mazda CX-5 in for its 15,000 mile oil change/service. As usual, the service was great and I didn't wait very long. I was able to schedule my service ahead of time online, and make notes of other areas on my car that needed to be looked over. My service adviser, Damien, was completely professional and polite. He answered all my questions, and gave me every option when a nail was found in my tire side wall. I was never pressured into anything, but was always cautioned about the safety of my options.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I am so glad to hear that! Thank you for taking the time to leave us a review, we really appreciate it! I will be sure to pass along your praise to Damien. If you ever need anything in the future, please do not hesitate to reach out! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Customer Experience Manager Roger Beasley Mazda
Steering Vibration
Wheel allignment and four wheel balancing reduced the problem but did not totally fix it. Service writer was excellent and the vehicle was ready when promised and
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to send us your feedback, we really appreciate it! If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager
GT long-time Mazda owner
As always, I received excellent service in a clean and comfortable setting by courteous and efficient staff. Love my Mazda and appreciate this dealership for all they do!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mary Ellen! Thank you for taking the time to leave us a review, we really appreciate it! If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager
Highly recommend
Thank you Rick for helping me find the right car at an excellent price. I really appreciate the fact that you listened to me, knew what was important to me and did not try to up sell. You were extremely informed about the products you sell and the options that get the best "bang for the buck". Best car buying experience I've had so far.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new vehicle, Gary! Thank you for taking the time to leave us a nice review, we really appreciate it. If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager
They only place you need to shop for a used car!
I purchased a 2016 Mazda CX5. The service was great, I got the lowest price possible and my first scheduled service was timely and professional. I love this place, highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congrats on your new vehicle, Lori! Thank you for taking the time to leave us such a nice review, we really appreciate it. If you need anything in the future, please don't hesitate to reach out! From all of us at Roger Beasley Mazda, we thank you for making us a part of your family!
Awesome Salesman
DJ was a great fit for us. There was zero pressure or any attempt to up-sell. He was very knowledgeable about option packages. No games at all. We asked for a certain trim-line and color combo and he knew immediately that he had a vehicle that met our wishes. He didn’t need an I-pad to hunt it. Within 2 minutes we were looking at the CX-5 that we purchased. Great job and thank you DJ!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Matt and Allie! Congrats on your new CX-5! Thank you for taking the time to leave us a review, we really appreciate it! I will be sure to pass along your praise to DJ! If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager
Excellent service!
I had my Mitsubishi in for an oil change and check up. Scheduling online was so easy, service prompt, employees friendly and helpful. I was in and out in an hour! The waiting room was clean, provided coffee and snacks, a nice work space and/or comfy chairs for watching TV or reading. I highly recommend Mazda Georgetown!
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Linda! I am so glad to hear that! Thank you for taking the time to leave us a review, we really appreciate it! If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager
Great Service
Purchased a used car and the process was fast and the service was professional and friendly. Everyone was great to work with and answered all my questions. I got the car I needed at the price I wanted l.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chris! I am so glad to hear that! Thank you for taking the time to send us your feedback, we really appreciate it! If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager