Reviews
Write a reviewGreat service
Exemplary service. Went in without an appointment,no problem. The Beasley crew really took care of my needs. The sales staff are on the move and are in tune with you. If you want to talk, they carry a conversation with you. If you want privacy, the leave you alone. I really like the text with the link to my vehicle. Shawn let me know when repairs were finished and even followed up with a text later on, just to make sure I got the message. Outstanding guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us a nice review, we really appreciate it! I will be sure to pass along your praise to Shawn and the team. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Imports Customer Experience Manager
Friendly Honest Customer Service
Oh Em Gee!!!! We had the best salesman, Mark. He was direct, personable and didn’t try to make us spend money we didnt have. The process was quick and smooth. Thank you Mark Johnson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congrats on your new vehicle! I am so glad to hear you had such a great experience with Mark, I will be sure to pass along your praise. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Imports Customer Experience Manager
Roger Beasley Mazda - Georgetown
I started out looking for a new car until I met DJ Moasser. DJ let me test drive a few CX-5's and we looked at a 2017. After asking for him to write up a price, he spoke to his supervisor and suggested a new CX-5 for the same amount of money. I ended up with a new car! DJ was great. He synced my phone (which I would have a hard time doing) and explained everything about the car. He and another employee followed me home with my other car. Everyone was so helpful, including Brandon Testa, the Finance Manager. Brandon took time to explain leasing versus buying. This is my 3rd time to buy from Mazda and they are always professional, friendly and not pushy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congrats on your new CX-5, Rhonda! I am so glad to hear you had a great experience at our dealership. I will be sure to pass along your praise to DJ and Brandon! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Imports Customer Experience Manager
Always Receive Great Service!
Always take my car to this location for service. It is so easy to make an appointment and have never had a problem. Everyone is very nice and I receive excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the nice review, Mike! We really appreciate the positive feedback. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Imports Customer Experience Manager
Service
Excellent service like always! Can’t say enough about Richard! Will reccomend to all my friends and family. Thanks for always taking care of our vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Miriam! I am so glad to hear that! Thank you for taking the time to leave us a review, we really appreciate it! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Imports Customer Experience Manager
What a good experience!
Went in for regular maintenance and drove out with new car. Found car I really wanted and gave them the stock number. they worked with me to get exactly what I wanted so went with it! Loved my 2015 Mazda! Just found the upgrade I’d been looking for! Brian was a pleasure to work with. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new Mazda, Mary-Jo! I am so glad to hear you had such a great experience at our dealership :) I will be sure to pass along your praise to the team. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Imports Customer Experience Manager
Easy friendly no pressure
Great customer service no pressure and great price Bob was our salesman This was my second purchase from this dealership Roger Beasley Mazda is great —I’ve purchased 5 cars from them in the Austin area
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new Mazda and thank you for being such a loyal part of the Roger Beasley fmaily, Carol! We love hearing that! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Imports Customer Experience Manager
Not Recommended
They offered tire replacement then weaseled out of it when it was needed. Suffice to say I will never shop there agian or suggest it to any friend of mine.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Charles, first and foremost I want to apologize for your experience at our dealership. I understand your frustration with us not being able to replace your tires, but unfortunately, the Road Hazard policy that you originally bought had expired and only covered road hazards, not tire replacements. I do apologize for the frustration. Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Imports
Great and Professional service from Charles Turner
Great and Professional service from Charles Turner, his make the deal so smooth and he is very professional for all procedure. He is very nice and helpful to make the deal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am so glad to hear that, Sonny! Thank you for taking the time to leave us a review, we really appreciate it! Congrats on your new vehicle :) From all of us at Roger Beasley, we thank you for making us a part of your family! Chelsea B Customer Experience Manager Roger Beasley Imports
Service for my car.
I always have a great experience at Roger Beasley Mazda. The service was great yesterday. I had an oil change and wipers replaced. Everyone was friendly and helpful. Facility is nice and the weather was great for me to hang around outside while my vehicle was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lila! Thank you for taking the time to leave us a review, we really appreciate the positive feedback! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family and look forward to working with you in the future! Chelsea B. Roger Beasley Imports Customer Experience Manager