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Roger Beasley Mazda Georgetown

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (476 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roger Beasley Mazda Georgetown from DealerRater.

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Great staff

Excellent sales team, they are very attentive to their customers. I didn’t feel pressured at all and I got the exact car I wanted to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on your new car, Aj! Thank you for taking the time to leave us a review, we really appreciate the nice feedback. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Imports

Routine Service and Tire Failure

Service was free (new car) and complete. They worked me in without an appointment. Very nice of them and service tech. Had a failed tire, split sidewall, which they replaced at no charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

I am glad to hear you had such a good experience at our dealership, David! Thank you for taking the time to leave us a review, we really appreciate it!

Regular service

Regular service. Damien was the service representative, what a nice efficient person. Service was done promptly and he reconnected my Bluetooth, answered some questions about the navigation system. All of the employees are first rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5-star review, Sandy! We really appreciate you taking the time to leave us such nice feedback. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Imports

Darrel

Regular lube and tire rotation. Had an appointment - was taken in early and was back on the road in an hour at no cost - need I say more?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the nice review, Darrel! We really appreciate you taking the time to leave us nice feedback. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Imports

Excellent Service

I went in for an oil change. They reminded me the tire rotation was free with the warranty I purchased. I didn’t have an appointment and the wait time was very reasonable. The video they show of the services performed is very nice touch. Great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

That is great to hear, Malinda! Thank you for taking the time to leave us a review, we really appreciate it. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Imports

State inspection

Free inspection for all my vehicles as long as I own the Mazda. Life is good. I gave him a 2 hour window and it was done in 1.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a nice review, Steven! We really appreciate the nice feedback. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Imports

Excellent sales and service.

Bought a used Mazda with 5000 Mike's from them about 2 months ago. Our sales man Charles was very knowledgeable and friendly. The whole buying experience went quickly and no high pressure tactics were used. Took my car in for service just last Saturday 10/6/18. Was in and out in 40 minutes. Much better than my other experiences at another dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I am so glad to hear that, Robert! Thank you for taking the time to leave us a review, we really appreciate the positive feedback! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Imports

State Inspection

Went in for a state inspection and found out it was FREE as a rewards member. They performed the inspection quickly and didn't try to sell me any other services. I was on my way home in no time and was very happy with the experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us a nice review, Sue! Glad you're enjoying some of those Roger Beasley Rewards Member perks :) From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Imports

Super Service from Richard

I went to Georgetown Mazda for an oil change, and Richard was my Service Rider. He always takes care of me. It is always an A+ experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I am so glad to hear that! We really appreciate you taking the time to leave us a review. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Imports

Great team, helped us pick the right car and model

Great team, helped us pick the right car. they didn't push unwanted option on us. we had a great experience in buying the car. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on your new vehicle, Sudheer! Thank you for taking the time to leave us a nice review, we really appreciate it! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Chelsea B. Customer Experience Manager Roger Beasley Imports