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Roger Beasley Mazda Georgetown

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (476 reviews)
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2025 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roger Beasley Mazda Georgetown from DealerRater.

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Spectacular service

They are very accommodating to schedules and needs. Work hard to help you get what you need and are super friendly and knowledgeable. I will Always bring my Mazda to this dealer for service or a trade in to upgrade!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

I am glad to hear that, Jessica! Thank you for taking the time to leave us such a nice review, we really appreciate it :) Looking forward to helping you in the future! Chelsea B Customer Experience Manager Roger Beasley Mazda

New Car

Mr Charles is definitely my go to guy for a car! He isn’t one of the dealers that is trying to get a commissioned but more so care for your experience. I purchase my first brand new car and I am beyond excited. I will definitely return for a Grand Touring next !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephanie! Congrats on your first brand new car! Thank you for taking the time to leave us such a nice review, we really appreciate it! I will be sure to pass along your praise to Charles. From all of us at Roger Beasley, we thank you for choosing to make us a part of your family and enjoy your new vehicle! Chelsea B. Customer Experience Manager Roger Beasley Imports

Service

Service tech Richard is always helpful. He explains the work being done on my vehicle thoroughly. He is an asset to your company, really the reason why I come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tanya! That is great to hear, I will be sure to pass along your kind praise to Richard! Thank you for taking the time to leave us a review, we really appreciate it! Chelsea B Customer Experience Manager Roger Beasley Imports

Fantastic Service Received

Roger Beasley provides outstanding service again and again. I have either leased or purchased a Mazda from Roger Beasley for over 27-years now and their service department is head and shoulders over any others I have used during my life time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

I am so glad to hear that! Thank you for taking the time to leave us a review and especially for being such a loyal customer of 27 years! We truly appreciate you, John! Chelsea B Customer Experience Manager Roger Beasley Imports

Bought a new car

I pretty much dealt with the sales manager Patrick, who was absolutely great to deal with! He was straightforward, honest and gave us very strong pricing . No games or wasted time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I am glad to hear that, Rachael! Thank you for taking the time to leave us a review, we really appreciate the nice feedback! Enjoy your new Mazda! Chelsea B Customer Experience Manager Roger Beasley Imports

Great service and people!

Great service! Damien helped me get my two flat tires changed quickly. He also gave me advice on future car repairs. Plus they have coffee! Woohoo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glad we could help! If you ever have any questions, please do not hesitate to reach out to us directly at the dealership or you may also message us on social media as well: facebook.com/mazdaaustin From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Roger G. Customer Experience Manager Roger Beasley Imports

Lost sales

Was very unhappy . Technician qouted me a price and doubled it when it was time to pay. I was going to buy a new Mazda but changed my mind after being scamed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Bill, I am sorry you feel that you were scammed. Our system shows that the billed amount matches the price quoted to you for the repairs on your vehicle. Our management team has reviewed the situation and I expect someone will reach out to you shortly (if they haven't already) to discuss this matter further. Again, I apologize that you are not satisfied with the situation. Respectfully, Roger G. Customer Experience Manager Roger Beasley Imports

New Car Buying Experience

This was the first car I have purchased in 12 years. My, how times have changed. No hard sell; pick out the car you want online and they will have it waiting for you to test drive. I made a 4:00pm appt.to test drive a Mazda CX5 and Charles Turner, my Product Specialist, was there waiting for me when I arrived. Charles was very knowledgeable about the vehicle. I had done my homework and gave him a hard time, but he rose to the occasion. I knew what I wanted, how I wanted it, and drove off with my new ride, without feeling I had been taken advantage of. I have to give a shout out to Taylor Peterson, the money man. He takes your money, but does it a sense of humor. No buyer's remorse at Roger Beasley Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place to buy a car!

Worked with Mark and Taylor on purchasing a new Mazda 3. Both were very friendly and helpful going over options available. Great place to get a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience at Roger Beasley Mazda

Was visiting from out of town. In the market to replace my trusty minivan for a new vehicle and decided to spend Memorial Day test driving vehicles. My mother and I literally hopped from one dealer to the next trying out new SUVs. From the moment we stepped into Roger Beasley Mazda we felt welcomed and were met by an enthusiastic and experienced car salesman by the name of Wally. He listened to my needs/wants in the SUV I was looking for and took us for a test drive of the new CX-9. Wally carefully demonstrated each and every feature on the car. So not only did we hear about all those bells and whistles...we got to see how they actually worked. What a difference maker!!! No other dealership took the time to demonstrate them. Needless to say the vehicle sold itself and out performed the others. However if it weren’t for Wally’s time and knowledge in making those features stand out, I wouldn’t have made it back. Customer service pops at Roger Beasley...when I came back later in the day to buy the CX-9, Wally told me the one I liked had sold. But he quickly jumped on the computer and not only located one, but he went and picked it up in South Austin and brought it back to Roger Beasley in Georgetown just so I could see it and drive it. Nothing like good ole southern hospitality ! Needless to say I am a proud owner of a new CX-9 and loving it! Had to make a 4 hr drive back home so Patrick in finance moved thru the purchase piece of the deal quickly but thoroughly and had me back on the road in no time. The next day, Wally texted me just to be sure I got back ok. Now THAT is going above and beyond. And THAT is what Roger Beasley Georgetown is all about. Check them out. They will not disappoint.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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