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Roger Beasley Mazda Georgetown

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (476 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roger Beasley Mazda Georgetown from DealerRater.

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First oil change

My service rep Richard wasn?t in a good mood. He was short bordering on rude. It was my first oil choff of my visit which is probably why he wasn?t friendly. Just because someone is good at making money doesn?t mean their manner of earning it is acceptable. I won?t be going back to Roger Beasley for !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT Dealership!!

Great place to buy a car!! They worked with us in all aspects of buying a car! From showing us a perfect car for our needs! They did every thing possible for us to get the car from showing it to us to finishing the paper work!! If you?re looking for a new or used car! Visit them and speak with Joe and Brandon!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Services & Repair

On January 30th of 2018 I had my car worked on at this facility. The customer service was great and the workers attended to me within reason. So overall the job got done I'm satisfied with the brake job. If you do end up going to this place I would recommend you to see Richard Grimm, he was very helpful and has very exceptional customer service and understands customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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3rd Mazda and we?re not going anywhere!!

Everyone is extremely helpful, polite and gives you all the information without making you feel pressured. We?re very pleased with our car and the entire experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mazda 3 lease

Great experience working with Charles and Taylor to get my new Mazda 3. Totally happy with my lease and such a fan of the Mazda product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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YDJ Georgetown

Amazing sales process. I have purchased multiple cars. Always a simple process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mister

Made a convenient appointment. Friendly personnel. Immediate service after I arrived. We?ll be back for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service above and beyond

Went in for periodic service on our CX-5 plus a nail in the right rear tire. Surprised that I didn?t have road hazard for the tires. Oh well. All set to pay for it as it had to be replaced; not repairable. When called to pick up the vehicle, I was told no charge for the tire. Remarkable! It is a very pleasant surprise and if this is normal treatment, it can not be beaten by any other dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service review for my vehicle

I had my car serviced today and the customer service was prompt and courteous as usual. I was very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change

Very friendly staff. Today?s visit was a bit lengthy. Appt at 11 and I didn?t leave until 12:45. I had oil change and tire rotation. Maybe short handed. Don?t know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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