Reviews
Write a reviewService department
I bought my last 2 cars and my son's car from Roger Beasley Mazda Georgetown. One of the many reasons I keep coming back here is the service department. I know that I am going to get great service for my car and as a very important bonus I get wonderful customer service. I love the easy to use web site to set up service appointments. I am one who puts off all of those appointments to the last minute so I never have to worry at 11 PM about setting up my service appointment, I just do it on line. Out of the 6 or 7 times I've brought my cars in for normal maintenance, I would say that my car was ready before the estimated time. I will be coming back here for all my cars and service as long as I live in Round Rock.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Patty! So great to hear and it is much appreciated and valued! We take customer satisfaction very seriously at Roger Beasley Mazda and I want to thank you for taking a moment to send us a review. If you have any questions at all, please do not hesitate to reach out to us directly at the dealership or you may message us on Facebook as well and we will be sure to connect with you! From all of us at Roger Beasley Mazda, thank you for choosing to make us a part of your family! Respectfully, Alex R. Customer Experience Manager Roger Beasley Imports
Great Experience
This is our 4th car we've purchased with Roger Beasley Mazda Georgetown and as always it was a great experience. Justin Chavez was knowledgeable and listened to what we wanted. He made the process easy and low pressure. Ask for him if you come here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us, Darrin; and taking the time to send us a review. Please know that if you ever have any questions at all, you may reach out to Justin directly at the dealership or you may message us on social media as well: facebook.com/mazdaautogroup and we will be sure to connect with you. From all of us at Roger Beasley Mazda, thank you for choosing to make us a part of your family. Respectfully, Alex R. Customer Experience Manager Roger Beasley Imports
Debbie......happy customer!!!
Cannot say enough about Roger Beasley Mazda Georgetown. They have always provided excellent customer service & repairs to my vehicle. I have to recognize Service Advisor Richard Grimm specifically. He's always taken of me when concerns arise. He goes above & beyond to make things right& that speaks volumes with me. I bought my Mazda in 2004 & have never had any problems with this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us, Debbie! Happy to hear such great feedback. We take customer satisfaction very seriously at Roger Beasley Mazda and I will be sure to pass along to upper management immediately. Please know if you have any questions at all, you may reach out to us directly at the dealership or you may message us on social media as well: facebook.com/mazdaautogroup and we will be sure to connect with you. From all of us at Roger Beasley Mazda, thank you for choosing to make us a part of your family. Respectfully, Alex R. Customer Experience Manager Roger Beasley Imports
Absolutely AMAZING!!
We cant say enough about how amazing we were treated. Joe took care of us and went above and beyond! Wally, Sal, and all the other staff we met treated us better than any other business we have ever been to. We will continue to go to Roger Beasley Mazda for any car needs. T
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words, Holly! We truly appreciate and value all that you have to say! Please know that if you ever have any questions at all, to not hesitate to reach out to us directly at the dealership or you may message us on social media as well: facebook.com/mazdaautogroup From all of us at Roger Beasley Mazda, thank you for choosing to make us a part of your family!! Respectfully, Alex R. Customer Experience Manager Roger Beasley Imports
Great Place. Helpful Staff.
Went in to test drive a few cars and was helped by Mark Biddle. Was very friendly and knowledgeable on the models we were looking at. Also was able to explain what would be the best fit for us long term. Purchased a few days ago and he is still helping us with the final few details. Very attentive and great at follow up. Would definitely recommend to ask for Mark.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sending us your feedback! We take customer satisfaction very seriously at Roger Beasley Mazda and in order for us to provide outstanding customer service that exceeds the highest expectations we must rely on the feedback of our customers. With that being said, I thank you for taking the time to share your experience! If you ever have any questions at all, please do not hesitate to reach out to us directly at the dealership or you may also message us on Facebook as well. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Respectfully, Alex R. Customer Experience Manager Roger Beasley Imports
Great buying experience
We drove 200 miles to get the exact CX-5 that we wanted. Did all of the paperwork over the phone and 99% of the negotiations. Arrived at the dealership right when they were closing, finalized everything and went right into finance. Just a smooth buying experience. Would recommend them to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! We greatly appreciate you taking the time to send us a review as we value all that you have to say. If you ever have any questions at all, please do not hesitate to reach out to us directly at the dealership or you may message us on social media as well: www.facebook.com/mazdaautogroup and we will be sure to connect with you! Respectfully, Alex R. Customer Experience Manager Roger Beasley Imports
Excellent customer service as always
Bob always helps my family out and I wouldn't want to get a Mazda anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
So great to hear, Ryan, we love hearing reviews such as yours! Bob is a great person and asset to Roger Beasley Imports, happy that he is able to assist you whenever you visit Roger Beasley Mazda of Georgetown. I am sure you have his contact information, but please know that if you ever have any questions at all, not to hesitate to reach out to us directly at the dealership or you may message us on social media at: facebook.com/mazdaautogroup and we will be sure to connect with you! From all of us at Roger Beasley Mazda, I want to thank you for choosing to make us a part of your family! Respectfully, Alex R. Customer Experience Manager Roger Beasley Imports
Grrrrrreeeaat!!!!!
Great Service!!!! Always have had a good experience with Beasley.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! We greatly value and appreciate your opinion. From all of us at Roger Beasley Mazda, thank you for choosing to make us a part of your family!
Awesome
Love this place. People are friendly and do a great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sending us your feedback, Meg! We love receiving feedback such as yours! If you ever have any questions at all, please do not hesitate to contact the dealership directly, or you may message us on facebook.com/mazdaautogroup and we will be sure to connect with you! From all of us at Roger Beasley Mazda, thank you for choosing to make us a part of your family! Respectfully, Alex R. Customer Experience Manager Roger Beasley Imports
Great experience
I had a great experience and love my Mazda3. Justin was helpful and nice making the lengthy process easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sending us your feedback, Alyssa! Happy to hear that you not only found the perfect vehicle just for you, but that you received the car buying experience you were looking for! If you ever have any questions at all, please do not hesitate to reach out to us: facebook.com/mazdaautogroup and we will be sure to connect with you! From all of us at Roger Beasley Mazda, thank you for choosing to make us a part of your family! Respectfully, Alex R. Customer Experience Manager Roger Beasley Imports