Reviews
Write a reviewBeasley Georgetown- Best Buying Experience Ever
Great experience! Less hectic location Very clean, non cluttered and bright Non pushy staff and easy negotiation Car detailed well and Adel spent an hour with me doing a full walkthrough of the car, buttons, how to’s, and the app.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I'm so happy to hear you had a great experience! Thank you so much for taking the time to leave us a review we really appreciate it. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!
Great Experience
Rick Tygret made my purchase a super easy and enjoyable experience. He was very professional and knowledgeable about the various features of the models I was interested in. Rick was available when I needed him and answered all my questions. I was very comfortable working with him and made my purchase with a great deal of confidence.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this amazing review! We agree - Rick is great and we love having him on our team. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!
Above and Beyond
Krystal Hill-Product Specialist,went above and beyond with the care and professionalism she provided. Made the process of buying ,carefree and relaxing. Went out of her way to provide a bow on the car that I bought, to surprise my wife with. Her idea. Cant Thank her enough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words! I'm so happy to hear you had a wonderful experience and I will be sure to pass along your kind words to Krystal and the team. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!
Very Pleasant Experience
I worked with Adel Saleh to buy my used Honda Accord. He was polite and professional throughout the experience, and at no time was their any kind of hard selling pressure. I was a car salesman at one time, and knowing the car business, I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this amazing review and recommendation, we really appreciate it! I will be sure to pass along your kind words to Adel and the team. From all of us at Roger Beasley Mazda, we congratulate you on your new Accord and wish you many happy miles ahead!
really nice car and a pleasant buying experience.
Thank you Isaac for a great buying experience. Very professional. Also thanks to Rusty and Steve. We would definitely buy here again and recommend our friends as well. Best,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review and recommendation, we really appreciate it! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!
Wonderful Experience
James was our salesman. He was wonderful to work with….no pressure at all. Delivery of the MX-5 was a great experience. He showed me how to use the infotainment system and he connected my phone to Apple Play. He introduced us to the Service Manager too. Oh, by the way, they have ice cream!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new MX-5! I'm so happy to hear you had a great experience and I will be sure to pass along your kind words to James and the team. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!
Found my car!!
Ask for Tony at the Georgetown dealership. He helped us right away finding the car we were looking for. Great experience! Highly recommend him and of course the dealership to that extent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car! Thank you so much for taking the time to leave us a review, we really appreciate it. I will be sure to pass along your kind words to Tony and the team. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!
Deceptive Practices
I was ready to buy a car. I went to Beasley Cenral and agreed a deal. Unfortunately, they seem to have a deceptive BAIT AND SWITCH sales plan there. They had the car I wanted and we agreed a price, Beasley gave me no discounts but did match what I had been offered elsewhere for my trade in. While I took my daughter to her eye doctor appointment they said they would complete the paperwork for me. I was happy. When I returned 1 1/2 hour later to sign, I found the deal had been changed, I was told the car I intended to buy was unavailable and the trade in price for my car was lowered by $700, (more than 5% reduction). I was then told the only car they had for me was one priced $3,000 more (10% up from what I was originally offered). Seems to me I was experiencing the classic, illegal, fraud know as Bait and Switch. I also found later that there was an additional incentive I should have been given, $750 loyalty incentive was I have another Mazda registered to my home. They did verify this other Mazda was registered at my home. I went to this dealership, prepared to pay a fair price for a new car. Why did Roger Beasley act so disreputably?! Was it a bad apple sales person? Standard practice? Your guess is as good as mine. Avoid this dealer if you can. San Antonio, so close to Austin, has multiple other dealerships. That is where I am going to buy.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
First and foremost, I want to apologize for your experience at our dealership. We take customer satisfaction very seriously at Roger Beasley so I'd like to look into what happened here. Unfortunately, with the name left in the review, I am unable to look you up in our system. Would you mind emailing at socialmedia@rogerbeasley.com with more info? Again, I apologize for your experience and will be on the lookout for your email. Respectfully, Ivy Customer Experience Manager Roger Beasley Imports
Great Customer Service
Fantastic Customer Service from beginning to end. Extremely professional. Product Specialist Rick Tygret was a pleasure to work with. If you are looking for an awesome car, ask for Rick. He will take care of you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car! I'm so happy to hear you had a great experience and will be sure to pass along your praise to Rick and the team. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!
Most professional all around experience.
I visited several dealerships before finding this one. The sales people and staff seemed to be a “cut above” the rest. The show room is immaculate and has several different rooms which cater to the needs and comfort of their customers. My salesperson was meticulous in helping me with my car choice and in helping me learn the ins and outs of the car my husband and I chose. We are seniors and wanted to feel comfortable with the car’s technology. Our salesman was thorough and offered to have us return to answer any questions we might have. I feel their help will allow me get the most from my vehicle. They were the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car! I'm so happy to hear you had a wonderful experience and will be sure to pass along your kind words to the team. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!