Reviews
Thank you Cayo!
Cayo Pico was attentive, courteous and very knowledgeable when assisting me with my car repairs. He was very prompt on getting back to me with information. I would highly recommend him and his team! Great job! 👏🏼
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!
I bought this vehicle under false information…
I bought a 2020, qx50 last January. I asked the salesman what was the value of vehicle brand new and he said $60,000. After making the purchase the gentleman that worked in finance told me it was worth $50,000.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mike, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Always professional with the tops in customer service!
Always professional with the tops in customer service!!! I can't say enough about the value at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I absolutely love this dealership— everybody is so
I absolutely love this dealership— everybody is so helpful and kind! I was really having a hard time with my QX60 and I was really stressed. Chris was my advisor and he was an absolute godsent! But one of my favorite parts was the receptionist Diana. She is such a lovely part of the dealership and was so reassuring in the fact that my car would get fixed and is incredibly beautiful as well, perfect for the face of infiniti! I can't wait for my next oil change so that I can work with Chris and get to see the lovely Ms. Diana!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!
Great Sales and service.
Great Sales and service. I am on my 7th Infiniti. Brad in sales and Cayo I service are awsome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Consistently great customer service, technician
Consistently great customer service, technician performance, and reasonable prices. I continue to bring my 11 year old car to the original dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! We hope to see you soon!
Excellent experience from scheduling, loaner car, service
Excellent experience from scheduling, loaner car, service provided. Infiniti warranty program is excellent. Car was beautifully cleaned when finished.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!
Not happy overall, I'm wondering if my car indeed got
Not happy overall, I'm wondering if my car indeed got touched, my battery is dead just as it died while being transported to the dealership, but I get the car back with the battery being dead but I got charged for an oil change oil filter even tho my car won't crank nor start don't think that was necessary if indeed was done. Not to mentioned I have already done the oil prior to the car not turning on, I feel xxxxx by the dealership.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Danyroach03, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (520) 690-1500. We look forward to hearing from you.
I believe it should be all the way around for your manager to call me, being that he is aware of the issue instead of me having to call and be passed around and having to re-explain myself to whom ever I have to talk to along the way.
Love the great service got her car fixed Chris great
Love the great service got her car fixed Chris great customer service Will definitely come back again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!
I have had excellent service with Infiniti of Tucson.
I have had excellent service with Infiniti of Tucson. The front office has vastly iimproved. In recent years. Everyone is very helpful and keeps you informed about the progress of your vehicle Coffee machine is great and lounge is very comfortable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!