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INFINITI Of Tucson

(69 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (520) 526-9592 (520) 526-9592
Used (520) 829-9046 (520) 829-9046
Service (520) 524-0341 (520) 524-0341

Reviews

(69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Pésimo servicio y no son honestos

Pésimo servicio y te dan un falzo diagnóstico para hacerte pagar mas dinero Es una falsedad. El principal se llama cayo pico. Es un estafador. Cuidado gentes

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very professional

INFINITI of Tucson always does a stellar job. Very professional team that delivers expert & timely routine (and the occasional non-routine) service to my INFINITI QX 60. Thank you for your continued support

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

M35 repaired and 10 point inspection done as well.

I'm looking for a Q60 soon! I love this car I have now. I like when they work on my car, they clean it e dry time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quality Car, Quality Service

Marty Garcia was exceptional to work with. He has full knowledge and expertise of the entire process, and the cars are excellent. Would definitely recommend Marty and Infiniti of Tucson for your next new Infiniti purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The friendliest car dealership in town

My husband and I were looking for a sporty coupe to add to my fleet of toys. The staff here was very accommodating, and helpful in my information gathering. The Team at Infinity of Tucson went above and beyond to help me make a better informed decision. Go see Will and his team if you're looking for top notch customer service, and friendly people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Infinity repair

Not at all what I expected. Didn't fix the problem. I was told to buy parts for 3k to fix it. My vehicle was all tracked with grease runningboard and floor mat had to be cleaned. Not a good 1st time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceeds Expectation

I am always treated like a valued customer, great customer service- always!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Sales + Service Experience

Infiniti of Tucson is a step above the normal car buying and service experience. Straight forward sales practices followed by stellar service keeps me coming back. I've purchased two vehicles from here and come here for all my service needs. The loaner car alone is enough to keep me coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Infiniti EX35

Great dealership, friendly and professional staff in service and sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good Service, Good Car, Good Experience

Always have a good experience at Tucson Infiniti, leased a JX35 almost 3 years ago. Just an oil service today. Always professional, friendly service advisors and quick service. Nice waiting lounge with snacks, plus a car wash as well. What more could you want?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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