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INFINITI Of Tucson

(69 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (520) 526-9592 (520) 526-9592
Used (520) 829-9046 (520) 829-9046
Service (520) 524-0341 (520) 524-0341

Reviews

(69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This is a top-notch dealership. All the personnel I come...

This is a top-notch dealership. All the personnel I come in contact with treat me with respect and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gcatesaz37, we are so happy to read such a great review about Infiniti Of Tucson! We hope to see you soon!

Excellent Service - makes me want to come back.

I've never had less than a great experience at this dealership including buying two new cars. The people are welcoming and want to take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

Infiniti services are excellent I am a very satisfied...

Infiniti services are excellent I am a very satisfied customer. I will recommend it to my friends and family.Seriously. Just recently, I referred someone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ladybugg13, we are so happy to read such a great review about Infiniti Of Tucson!

Consumer response

My SUV is in excellent shape Infiniti takes good care of my SUV Thank you for your excellent services.

Prior to purchasing an Infiniti I never trusted taking...

Prior to purchasing an Infiniti I never trusted taking my car to a dealership for service; however, now I would not trust my vehicle anywhere else than the Infiniti service center. My advisor, Mr. Smith, always ensures that my vehicle is taken care of. He is honest and my vehicle is always returned cleaner than it arrived.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional and courteous team! The Service Team...

Very professional and courteous team! The Service Team always explains what is to be performed prior to work being initiated and follows up if additional service is required. Their attention to detail is impeccable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership, always very professional. Cayo Pico,...

Great dealership, always very professional. Cayo Pico, the service manager is exceptional, and I would recommend this facility to anyone buying or leasing a car. Thanks for the great service over the years on all four of our Infinitis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Damon scheduled my service, and it was performed as was expected. My repair was on time with only a very short wait. Everything was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service Department

Cayo Pico goes above and beyond to make each customer feel valued and to ensure the work is done correctly the first time!! Trustworthy and honest!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Really excellent

Very best. Always friendly on time everyone is very nice and understand what they are doing and explain what has to be done. Always very nice and pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mark L

I only get my vehicles serviced at Infiniti because of the way I am treated by Cayo and Damon. They both always go out of their way to make sure I am well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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