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Dow Autoplex

(78 reviews)
Visit Dow Autoplex
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (903) 347-0660 (903) 347-0660
Used (903) 347-0656 (903) 347-0656
Service (888) 382-0351 (888) 382-0351

Reviews

(78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I would refer anyone to Dow Autoplex

I can say that this was the best experience that I have ever had purchasing a vehicle. They wanted to make us happy and comfortable. Everyone was so kind and helpful and had such a great attitude. They worked with us so well and helped us get our payments where we wanted it to be. The service dept is great too. I will refer anyone to Dow Autoplex. Thank you again for helping us out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad we were able to accommodate your needs and look forward to doing it next time as well.

1 of a Kind Dealership

Anthony was great. Everyone was friendly and helpful. It was a wonderful experience. We would definitely go back to Dow.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Syd and Ken, We can't wait to see you back again. If we can be of any service please let us know. We are glad you had such a wonderful experience.

Internet Shopping Made Easy

I live 140 miles from the dealership. Found desired car on the internet on Thursday and called the dealership. Negotiated a price. Car was in my driveway on Saturday afternoon. Amazing service, courtesy, great car. Ted Ackley from the Internet Department helped me get exactly what I wanted. Best car buying experience ever, by far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad we were able to accommodate so you. We try to make everyone's purchase as easy as possible. This is why so many of our customer's choose us for all there automotive needs. When you refer someone you can count on there purchase going just as smoothly.

Painless Vehicle Purchase

Ted is AMAZING!!!! From my test drive with Zach, to chatting with Ted, then closing with Raymond, my experience was GREAT!!! I will definitely do business with Dow again. Thanks to ALL of the amazing staff at Dow for making my vehicle purchase painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We look forward to many more painless purchases with Dow Autoplex. Please don't forget we also have an amazing service dept and we don't mind picking up your vehicle when it is ready for service.

Best Experience Ever!!!!

Best experience ever buying a car!! Will buy again from them. Blair Stouffer was our salesperson and done a great job. Love my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congrats on your purchase and we look forward to seeing you again.

I Definitely Recomend Dow

Thank you so much Danny shomali I'm so happy with 2014 Nissan Altima . I Definitely recommend .??gracias

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats on your 2014 Altima and gland your happy. When you refer someone you can count on them being happy as well.

Again, thank you for the positive buying experienc

My wife Sandra and I were very impressed with our dealings with Ted Ackley and Shaye White at the Dow Autoplex this week in our purchase of the 2015 Chevrolet Colorado Crew cab. On Monday, Ted stayed late to let us test drive the vehicle and work with us on the negotiations, trade-in and financing. He was very friendly and knowledgeable about the truck and what needed to be done. Shaye was very helpful on Tuesday when I came by to pick up the truck, going over everything in detail and providing advice on the On-Star and other features of the control panel. I have told friends of the good experience that we had and that, if they are looking for a vehicle that your shop offers, they would do well to check with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your business and that's the kind of service we strive for. Weather it's it's before the sale or after the sale you are going to get superior service that is the Dow Way!

Best Experience

Best car buying experience I've ever had. Mike Simms was awesome and so was the management and finance team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Justin, We are glad to welcome you to the Dow Autoplex family.

Purchased 2 Many More to Come

We have purchased two vehicles from Dow. We would definitely buy another vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amanda, Thanks for continuing the trust Dow Autoplex for your Automotive needs.

Dow is a Great Place to Do Business

I just bought my third vehicle from Dow in Pittsburg. Darrell Estes has been my salesman on all three buying experiences . Dow is a great car dealership . Thanks to Zach Carver, Ron McMullen,Adam and Darrell. You guys are the best ! The Chrysler 200 is a nice car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Clint, Thanks again for your business and we look forward to helping you with #4