Reviews
They did a great job diagnosing and repairing the
They did a great job diagnosing and repairing the problem. It was an unusual problem but they figured it out and made the repair. The appointment process was easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Miniracer, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
I purchased my ram 2500 from this dealership a year ago.
I purchased my ram 2500 from this dealership a year ago. Came in today because my windshield wipers stopped working. I was charged $200 diagnostic fee. It was my tge wiper motor . The tech said $1000 to repair... ARE YOU KIDDING ME? I asked the service member could I speak to the tech ..he refused.. of course I said put it back together. I then took it to another dealership on the same road and got it replaced for $350.. I dont know what that is was at chrysler dodge on savannah highway but they have to do better than that GEEZ.. I literally could have put it in myself unloosen a few bolts but I was in a hurry after the diagnostic . Omg RIDICULOUS!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Rudy, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact (Cooper at 843-402-6703) at your convenience.
Fast and quality service the facility was very clean.
Fast and quality service the facility was very clean. The customer service wes beyond reproach. I would recommend Rick Hendrix to anyone seeking auto repair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Luther Smalls, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM!
This was the second recall service done on my van and the
This was the second recall service done on my van and the experience was great yet again. I was able to make an appointment and the repair was completed faster than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Josh, we're so glad that we were able to go above and beyond your expectations!
Jimmy Corder is the best.
Jimmy Corder is the best. He was very personable, quick to respond, and did a great job keeping me updated on what was happening with my repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sam, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Dodge Chrysler Jeep RAM.
Great experience: Ease of setting the service
Great experience: Ease of setting the service appointment, courteous reminders, on-point updates including a technician video, waiting area amenities, and facility cleanliness, it was an excellent experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi T Murray, thank you for taking the time to leave a review for us at Rick Hendrick Dodge Chrysler Jeep RAM. We're happy we could meet your expectations!
Nice service, nice sales men.
Nice service, nice sales men. Our family?s third van purchased from this dealership. They had to bring in the vehicle I was looking for. I am satisfied with the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Janice D Grant, we are very happy we could provide you with a positive experience!
Chris Rahimi was an excellent sales associate.
Chris Rahimi was an excellent sales associate. He made sure all of our needs were met when my wife and I got her Jeep Grand Cherokee today. Everyone involved were nice and very professional. I definitely recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Davidhj4527, your satisfaction is our top priority.
It was quick and professional.
It was quick and professional. Everyone was very friendly. I can?t think of 25 words to say about an oil change except it was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM
I would NEVER recommend this dealership location to
I would NEVER recommend this dealership location to anyone. From the buying process to the service process this dealership is absolutely the worst I have ever had to work with.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Mk, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.