Reviews
Jackson was very professional and displayed genuine
Jackson was very professional and displayed genuine concern. He was honest and upfront with the turnaround time involving my vehicle. I will be back for future needs. Thanks, Jackson!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gwynb, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!
Absolulty the best service around.
Absolulty the best service around. I have now taken both of my Jeep Wranglers to have serviced (for different things). Great communication, very professional and the job was done right. Jimmy is as good as they come too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!
I had an issue with my vehicle and appointments were
I had an issue with my vehicle and appointments were booked up. However they were able to fix my vehicle, way before my appointment and they kept me posted on the status, which really appreciate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello El Nino, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!
Had a great experience with Cliff at Hendrick Dodge.
Had a great experience with Cliff at Hendrick Dodge. Brought my car in for some maintenance and Cliff was friendly and informative. He kept me informed of the progress and the service was completed on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Hundracr1, thank you so much for your positive comments about Rick Hendrick Dodge Chrysler Jeep RAM! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!
VERY SLOW and WAY TOO LONG of a time to wait for a
VERY SLOW and WAY TOO LONG of a time to wait for a routine oil change
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Betlow, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact Bobby Wallace, General Manager, 704-363-6900
Service tech ( Bob) was hands on with phones calls and
Service tech ( Bob) was hands on with phones calls and work that needed to be done on my vehicle while being service
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Samuel Smalls, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!
Had a battery that went bad, due to the cold weather.
Had a battery that went bad, due to the cold weather. It was replaced, and vehicle is performing as it should.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Steve D, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!
Very slow service.
Very slow service. I have a Mopar "bumper to bumper" Max warranty and they wouldn't fix my bubbling leather dash that looks terrible after only 4 years and 24k miles. Useless dealership and they lost a Ram customer forever. This is a known problem and they could've cared less.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Brad.myers, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Bobby Wallace, General Manager, 704-363-6900. Thank you for your time and we look forward to hearing from you soon.
They are the best in getting whatever you need.
They are the best in getting whatever you need. The whole process went as smoothly as possible. Very friendly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!
It?
It?s been 2 weeks and I still don?t have all the paperwork
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve Koskela, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Bobby Wallace, General Manager, 704-363-6900. Thank you for your time and we look forward to hearing from you soon.