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AutoNation Ford Frisco

(2,866 reviews)
Visit AutoNation Ford Frisco
Sales hours: 8:30am to 9:00pm
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Sales
Monday 8:30am–9:00pm
Tuesday 8:30am–9:00pm
Wednesday 8:30am–9:00pm
Thursday 8:30am–9:00pm
Friday 8:30am–9:00pm
Saturday 8:30am–8:00pm
Sunday Closed
New (888) 887-9831 (888) 887-9831
Used (888) 272-7187 (888) 272-7187
Service (877) 438-4929 (877) 438-4929

Reviews

(2,866 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Frisco from DealerRater.

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ALL WAS GREAT ALL PROBLEMS SOLVED HAD GREAT MEETING WITH

ALL WAS GREAT ALL PROBLEMS SOLVED HAD GREAT MEETING WITH ALL SALEMAN/ MANGMENT DELIVERY WAS CLEAN NO PROBLEMS TANK FULL GAS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Albert, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Car Buying was a Breeze

The whole process was excellent. I inquired about the car early in the morning and had 3 test drives scheduled at several dealerships. The sales lady texted me that someone was coming in after work to test drive. I'm so glad she notified me so that I could visit immediately. They had it ready for my test drive. I knew I wanted it and they worked with my credit union because I was already pre-approved. I was in and out with my new car in less than 3 hours start to finish. I'd definately shop with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Carrie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Came in for servicing and they didn’t rush me and was

Came in for servicing and they didn’t rush me and was detailed in describing the issues . The scope of work and pricing was easy to understand. I rejected a $100 wiper blade change and pointed this out to them and they admitted to the error

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jun, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (972) 763-5523 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Quick and painless

From Tom in sales to Rahim in finance the whole process was quick and easy. Neither tried to up sale anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Greg, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Fast , friendly and easy process.

Fast , friendly and easy process. Scheduling was a breeze and transportation was provided as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Sam is a really nice salesman.

Sam is a really nice salesman. My wife and I really enjoyed the time working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Feel free to stop by if you ever need any more help.

I have bought and had many cars serviced.

I have bought and had many cars serviced. This was the best customer service l I've ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Tienen un personal distinguido que capta inmediatamente

Tienen un personal distinguido que capta inmediatamente las necesidades de los clentes,felicitaciones gracias volveré

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hola Luis, ¡nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo! No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

Service team did an excellent job taking care of my

Service team did an excellent job taking care of my needs! They provided Lyft ride home and delivery of my vehicle when ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

It was very pleasant experience my sales guy made

It was very pleasant experience my sales guy made everything fast and easy to make my purchase was so kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!