Reviews
This Ford dealership was great to us on the day of our
This Ford dealership was great to us on the day of our purchase. We will definitely recommend for others to come here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Carl F 2014 f350.
I made an appointment and the staff there took care of me right away. Cerina help me. She was very knowledgeable about my truck as this is my first diesel. She listened to my questions and concerns and explained every bit of what i was asking. I would not hesitate going back to her again. There is another gentleman there that is also good, he remembered me from when i picked my truck up. I feel that if you remember your customers and treat them right i will have no problem going back and referring them. They both made me fell welcome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Will not purchase from them or any other auto nation.
Will not purchase from them or any other auto nation. Not trustworthy . Hurt my credit by sending out to 16 different companies for credit when I said not to and that I already had credit from my bank.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Frisco take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5523 to discuss what we can do to help.
Diagnosed and fixed car in a timely manor .
Diagnosed and fixed car in a timely manor . Communication was great letting me know status of car and when it should be ready. Dropped car at my door exactly when they said they would . Car was cleaned inside and out. Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Great experience
Smooth deal, great pricing and love my new truck. In and out w financing in less than an hour with a nice rate.id by my next truck here too
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Matt, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
My service advisor Obi was awesome !
My service advisor Obi was awesome ! He took the time to explain all the details of my service and had the answers to all of my questions. Class act for service, I will definitely recommend this dealership to others and will return for all my service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Aleksandra, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.
Great buying experience
I had a great experience dealing with Kathie. She was super patient and detailed. I would come back to see her when getting my my next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Julieta, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Five Star for AutoNation Ford Frisco
My 2024 Ford Maverick purchase at AutoNation Ford Frisco was great. Staff, communication, etc, all was a great experience. I highly recommend AutoNation Ford Frisco.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello James, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.
Great customer service and inventory Never felt
Great customer service and inventory Never felt pressured or misdirected we were listened to and William our sales rep got us in the car we exactly wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk. Safe travels!
Great experience!
Jeff and DT were professional and very knowledgeable. They treat us like a family member. No pressure to buy and easy transition between my trade and purchase. I highly recommend the dealership and staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ivan, thanks so much for the warm recommendation of the team here at AutoNation Ford Frisco. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!