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AutoNation Ford Frisco

(2,867 reviews)
Visit AutoNation Ford Frisco
Sales hours: 8:30am to 9:00pm
View all hours
Sales
Monday 8:30am–9:00pm
Tuesday 8:30am–9:00pm
Wednesday 8:30am–9:00pm
Thursday 8:30am–9:00pm
Friday 8:30am–9:00pm
Saturday 8:30am–8:00pm
Sunday Closed
New (888) 887-9831 (888) 887-9831
Used (888) 272-7187 (888) 272-7187
Service (877) 438-4929 (877) 438-4929

Reviews

(2,867 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Frisco from DealerRater.

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My truck was serviced quickly and the courtesy Lyft to

My truck was serviced quickly and the courtesy Lyft to and from my office was very convenient and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

I’m pleased with my overall experience in purchasing this

I’m pleased with my overall experience in purchasing this new truck. This is my 5th vehicle from this dealership over a period of many years and dealership names. I would certainly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

Great service at AutoNation Ford

Great experience working with Ethan. Top notch service and very informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Theresa, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! If you ever need help, just give us a call. Happy motoring!

Great experience at AutoNation.

Great experience at AutoNation. I was able to get what I need. Michael Karntz and Gary Crosby my sales persons they made the process smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Great Dealership!

From the buying process, to the custom leather install. Could aske for a better experience with a dealership! Made me feel as if I was the number 1 priority.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Salesman

Very efficient and tended to my needs my only complaint is the 4 hour wait time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Arthur, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Great experience at AutoNation Fire.

Great experience at AutoNation Fire. Excellent customer service and very knowledgeable personnel. Top notch dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Same as last time excellent service!

Same as last time excellent service! Guy was on point and up front with pricing and services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Rass, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Love my preowned explorer!

Love my preowned explorer! Had an amazing sales experience with my sales person Scott! He made the whole process easy. I would definitely recommend Ford Frisco and Scott for your next sales experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Hannah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

BEST AUTO EXPERIENCE EVER

I have bought SIX cars from them. From Scott in sales, to Rahim in financing, to Madeline and everyone else in service, I am only going here. I feel a great sense of comort knowing I have a great team of people supporting me who really, truly, care. I love this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!