Reviews
It was the best truck buying experience we have ever had....
It was the best truck buying experience we have ever had. Casey was very energetic and engaging. He kept bringing us different trucks based on our feedback. He found the right truck at the right price. Then Kenneth in the finance was very prepared and quick. I could never figure out why it took so long to pay cash for a vehicle. He had us in and out in under 10 minutes. We completed the whole transaction in around 30 minutes. Truck buying the way it was meant to be. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I asked for one part on my car to be looked and they...
I asked for one part on my car to be looked and they didn’t on my way home it caused issues and I had to pull over on the highway and try to fix it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Salesman Larry Roberson was great. He called me when the...
Salesman Larry Roberson was great. He called me when the vehicle I was interested came in, he put a hold on the vehicle expecting that I would be very interested. He was prepared for my visit, vehicle was ready for test drive and was able to purchase within 2 hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love Bill Utter Ford!! The customer service is top...
We love Bill Utter Ford!! The customer service is top notch!! Doyle Chaffin is the BEST! They always make you feel like family. We will always shop this dealership!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely easy team to work with. No pressure. From the...
Extremely easy team to work with. No pressure. From the guys in the service department to Cory in sales and Denise in accessories. This was my second auto purchased from Bill Utter and I will continue to go back for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jason was great to work with. He was responsive and very...
Jason was great to work with. He was responsive and very helpful. Chase was also helpful as was Denise who helped me with aftermarket upgrades
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cory was very knowledgeable about my new vehicle. He took...
Cory was very knowledgeable about my new vehicle. He took the time needed to inform me and didn’t try to sell me something I didn’t need. I will be seeing Cory again, when I buy my company’s future vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I've been to this dealership twice in the past year for...
I've been to this dealership twice in the past year for maintenance on my Mustang. The service advisors are top notch and have not tried to sell me things I don't need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have had a wonderful relationship with Bill Utter Ford....
I have had a wonderful relationship with Bill Utter Ford. From my purchase experience to the service department. Everyone has been welcoming, knowledgeable and helpful. My first service appointment was a week ago...it was so easy to schedule, the service advisors were quick and the mechanics efficient in the service of my vehicle. Kudos to the great team at Bill Utter Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service is above all the rest! We own around 75...
Customer service is above all the rest! We own around 75 Fords and they are all serviced at Bill Utter Ford. Top to Bottom, they're the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Billy. We are so thankful for you and your business!