Bill Utter Ford

Debbie Sprayberry greeted me warmly when I entered the office. Bob Lynn scheduled my arrival when it favored me. He answered the phone every time I called, and had the car ready a few days earlier than I had expected. He was friendly and helpful. I recommend Bill Utter Ford Collision and Repair Service!

Staff is super friendly and helpful. Patrick (salesman) was so nice. Great customer service! I will continue to do business at this location. Highly recommended.

Had to get a new battery in one of my four Ford vehicles. Eddie Church does a great job in helping service my vehicles. Had the battery installed quickly. Thanks.

Call 2days ahead for 60k service and For a wash and vacuum. Day of arrival had to ask again didn’t know who I was or that I’d called ahead. I watched him write it down. At PU no wash or vacuum. What else was forgotten that I can’t see??? They did call me to tell me what was going to be done and again when the service was done. That was very professional. The guy who took in my vehicle for service isn’t in the pictures below.

Took my F-150 for a 16,000 miles maintenance service, work was done on time, and most important, as expected on Quality as well, so congratulations to Johnny Constanso, he has been always an excellent Service Advisor for my Ford Vehicles,

From the time I arrived I was treated warmly. I was informed of the work being performed and where the amenities were. They kept me informed during the whole process. They also helped me download the app so I can get discounts in the future.

I tried to change my own spark plugs. I realized it was going to be difficult when I couldn't do it and I actually damaged a clip when trying to do the work. I brought the truck to the dealership to avoid damaging anything else and have the work done by a trained professional. Then, the person that worked on my truck broke two parts and the representative from service told me I would have to pay for the parts that the trained professional broke.

Made an appointment via phone. Showed up a little early and they still took me in. Were not pushy when I explained to them that I will change out my own air and cabin filters. I'll be back.

Will and Carl helped me find the car of my dreams and made sure I was able to get the best price for the car.

Easy and quick oil change and service. Appreciate their process, and it was a clean wait area. I will come back in the future. Thank you