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Bill Utter Ford

(4,402 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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They are the only dealership I will work with!!! Good...

They are the only dealership I will work with!!! Good people, honest and they take care of you!!! Super friendly!!! Adam, Chris and Perry have always looked out for me on multiple vehicles!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

I am Bill Utter customer for 20 years. Denny Morris is my advisor for many years. He is very pleasant to work with and he always keep his word. I completely trust him and I always know that my car is in good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service

The collision center completed the Repairs and Service on my 2018 ford transit 350 HD in a timely manner and on time. Excellent communications and updates provided throughout job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Thank you very much for the excellent service provided by Bill Utter Ford. I only buy my vehicles from Bill Utter Ford and will continue because of your attention to my needs. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

I had brought my car in to have the navigation system worked on. They ordered the part, I took my car back and they fixed it promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Experience

Picking up our new truck was quick and painless, great experience! Would definitely come here for my next truck. Mike was great and this was one of the best experiences I've ever had purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership lead by a stellar leadership team that...

Great dealership lead by a stellar leadership team that goes above and beyond to ensure they’ve exceeded your expectations. Definitely recommend Bill Utter Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I came there due to a recall on my Ford escape, I was...

I came there due to a recall on my Ford escape, I was showed how to deactivate the auto stop and now by biologists in Kem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service department was very helpful repairing my F250 in...

Service department was very helpful repairing my F250 in a timely manner. They told me it could be 2 to 3 weeks to have my truck repaired. Carl Anderson was able to work with the service department and find the repair parts and return my truck to me in two days. I don’t think it could have happened without his help. Cory is my sales man and was able to look at my problem and forward the information to Carl. Thanks for everyone at Bill Utter Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience and extremely helpful - would definitely...

Great experience and extremely helpful - would definitely buy again from this dealership. The most friendly dealership in the metroplex!!!!! Great job Bill Utter Ford - awesome!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.