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Bill Utter Ford

(4,402 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Great job and was completed at an earlier time.

Looking forward to future service at Bill Utter Ford in Denton. Believe that the work was completed in a good period of time and did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Couldn’t ask for a better service writer or loaner car...

Couldn’t ask for a better service writer or loaner car person. I was treated with courtesy and respect from start to finish. Thank you, Heath Woodrum

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome Customer Service

Arrived without an appointment for a oil change, tire rotation and recall. Vehicle was ready in half the the amount of time I thought I would be waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My first trip to Bill Utter Ford was only for service for...

My first trip to Bill Utter Ford was only for service for my one year old Raptor. Not only did Adam Russel give me a great deal on trading in my Raptor on a new Raptor, he was able to use all available discounts and rebates to provide me with a great deal on a new Ranger for my son, his first new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome!

Phil & Toronto were absolutely wonderful from the initial phone call to the handing over of my keys. Thank you so much for this wonderful experience and I love my car!!! Debbie Nicholson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service and Professionalism

Very professional and exceeded all expectations. I will definitely have Johnny and Bill Utter Ford take care of the other vehicles we have. Thanks for the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Third car we have purchased from Bill Utter Ford. Always...

Third car we have purchased from Bill Utter Ford. Always great service and great prices. It is a relief to know we can always trust this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service department is outstanding! I read on...

The service department is outstanding! I read on Facebook constantly about people having trouble getting recalls done and started to feel disheartened when I tried to use a local dealership! You folks took care of the issues in a professional and timely manner. You are the true 5 star dealership in north Texas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I won't have my car serviced any where else. They are...

I won't have my car serviced any where else. They are above any other shop. I trust them 100% ...always straight forward. So friendly and fast!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience was very good, simple communication, sent...

My experience was very good, simple communication, sent email inquiring about a truck, got ab email from Jason very quick, we discussed to the point and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.