Reviews
An easy experience
Contacted Mike Rodriquez. He made our purchase easy. Got a fair price without the need for a lot of haggling. Mike's knowledgable about the vehicles and a pleasure to deal with.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very happy with serviceGreg Hall was awesome,Very fast...
Very happy with service Greg Hall was awesome, Very fast and courteous, all service was completed under warranty. I have had no issues since repairs
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was very pleased with the service that I received. The...
I was very pleased with the service that I received. The work was done in a timely manner and I was kept informed about what was being done. The time frame for what was being done was correct. Very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome Service
I have bought 4 vehicles over the last 10 plus years from Bill Utter and they all get serviced even when out of warrantee. This is one of the main reasons I keep coming back to them for all my new cars. I never have a hassle, they are always fast and when they can not they have a convenient shuttle to take me home. I never had to argue or have them try to get me to do services I did not need. Bill Utter Ford is the best dealership ever! I stopped buying a different brand car because the other dealerships service was so bad and I never plan to go back. They are such a pleasant dealership to work with including the sales even after they sell you the car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service
Service writer ED got me in and out Took my F-350 at 7 AM for an oil, fuel filter change and tire rotation all under 1 hour, great job Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very polite. I was taking care of...
Everyone was very polite. I was taking care of immediately upon arrival. I was assisted by Fellow with the named Dillon. He was very gracious.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience purchasing my new Edge. The staff is...
Great experience purchasing my new Edge. The staff is very professional and knowledgeable. I will continue to do business with this dealership. I love Bill Utter Ford!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gave me a time and was completed on time
Did 2 recalls and told me what was going on with the application. Thank you for keeping me informed all the way thru. Very good./
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was in the dealership getting service on my Ford and...
I was in the dealership getting service on my Ford and while waiting I met Adam and he was able to put together a deal that exceeded my expectations and I purchased a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Today’s visit was fine. Disappointed when they changed...
Today’s visit was fine. Disappointed when they changed the cabin filter, they damaged the glovebox. This was in November of 2019. They have never followed up to get it fixed. We have spent a lot of money with Bill Utter and since Lee left the service department, my experience this department has gone down hill.
- Customer service —
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- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair