Bill Utter Ford

Great service, fixed completely and also handled two Ford recalls while in the shop. Even though I had no appointment they serviced the truck as quickly as possible.

Issue with my air filter being said was black after only a year and 20,000 miles yet my last one was not done til 35,000 miles. And they said old filter was disposed of so I could not see it. Just concerns me as why would it be so bad so early? Otherwise service was good.

Overall great experience. Jason is top notch and very informative about all the vehicles. I got the truck I wanted at the price I wanted to pay.I would definitely buy another vehicle at Bill Utter Ford.

I purchased a new Ranger Lariat from Bill Utter Ford. The are the only dealer I want to do business with because the are not pushy or high pressure. The complete experience was first class. Their service department is also first class, especially Greg Hall.

I was sent to the service department for an unscheduled safety recall. The waiting area is comfortable and has WiFi. Took 2 hours to comply with the recall. Was told by the sales department that it was quick. Don’t consider 2 hours quick but it was unscheduled so take it for what it is worth.

These folks will literally drive hundreds of miles, in person, to get you exactly what you want to make sure that you drive off of their lot completely satisfied. When I told Chase what I was looking for, he did some digging, found what I was looking for down in Houston and sent someone all the way down there to drive it up here for me to purchase. Denise in the accessories department did as much research as she could to find the exact add-ons I was looking for too. Incredibly friendly and welcoming. Never once felt like I was just another sale.

I highly recommend this dealership. the service was great and Mike got us what we were looking for. Got us in and out very quickly.

As always, I have gotten excellent, professional level service, dealing with Greg Hall as I have done for years. He always handles my service related business with a high degree of professionalism, delivering consistently in a positive manner over the years.

The service center did sub par work. It took three tries to get warranty work done, the issue is not fixed. I will not go back.

This dealership was the best buying experience I ever had at an auto dealership.The price quoted was the price I payed,no hidden fees or add-ons.All the staff was great to del with and knowledgeable.