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Bill Utter Ford

(4,379 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Perfect shopping experience

Taylor Munden and Chase Windham made the entire experience a pleasure! Very clear on the process as we were going through it and guiding us to the best options available to us. It’s usually a stressful process but not this time. Smooth as glass and we will be back. I have recommended these 2 gentlemen to several of my friends that are preparing to buy. Thank you😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

40+ years of Fords

We have had at least one Ford in our family for the last 40 years and that tradition continues. We purchased a 2019 F-150. I have seen the same salesman, Tom Corrigan, for the last 5 purchased. He listens!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Simply amazing

The salesman and sales manager made a dreadful experience quite bearable. Turned my rainy Saturday into a plus. Delonte was great. Thumbs up to him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brake flush

Service time was good. Brake pedal felt spongy. Parking brake needed adjustment. Parking brake is fine but brakes still not as firm as before. Not sure all air is out of abs module.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Overall Amazing

I would definitely recommend Bill Utter Ford. We’ve always received the best customer service from sales, service and auto body. Super friendly staff. The service department doesn’t take long at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Experience!

Very Friendly, Professional experience. I would recommend Bill Utter Ford to all friends and family! Jim and Carl went out of their way to find the Perfect Truck for me! Toronto finished it up with some great financing options! Cheers to all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

very good stock of trucks

salesman was very helpful. Joseph Bonnett was knowledgeable and gave me the test drive right away. pulled keys right away, and showed me 2 trucks, which I bought that same day. thank you Joseph.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tire repairs..l

I had a nail in one tire and a large staple in another. An appointment was made for 10:30, but they didn’t get to my vehicle until noon. 30 minutes after that I was on my way. One thing that makes this a 4 (other than taking a while even with an apt) was they left globs of grease around the valve stems that I wiped most of it off, but still spread all over the wheels on the drive home. A little more cleanup and it would be better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bill Utter review

Bill Utter provided a no haggle problem free experience when we purchased our new F250 super duty crew cab. Great price and the whole process took 3 hours. Thanks to Adam in sales and Dakota in after market accessories. 5 star dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service experience at Bill Utter Ford

Had the pleasure of bringing in two of our vehicles for service. What a wonderful team of people — from Dillon on the service advisor desk, to Lance the mechanic to my quick checkout experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.