Skip to main content

Bill Utter Ford

(4,379 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

great people....good value

great experience, did not figure a deal could be made and they surprised me and gave me great value and a great product....thanks bill utter ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wouldn’t pass inspection

Had issues with the PCM. Greg and his team was able to get it repaired quickly. Thanks to Greg for getting this done before I had to leave town

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great sale experience

I request more information about the car on Autolist.com and got a call the next minuted. they had it ready to test drive as soon as I arrived

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Took my Truck in for an oil change a tire rotation, everyone was really personable and professional! I will always bring vehicle here for all of my maintenance needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Really good folks

Adam Russell was excellent to work with in getting us into a newer pickup. Toronto made the paperwork process quick and easy. Thanks for the help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Camera repair

This was a second trip to repair the back up camera system They replaced the camera. However when they attended to restore the wiring runs and panels they neglected to secure the panels properly resulting in several irritation points or rattled I had to find and secure each one

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mustang

I own a 1992 Mustang GT convertible that is my “baby”. Bill Utter Ford takes good care of her when I bring her in for maintenance and yearly safety inspection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer services

I took my car for a recall and during service they found an issue with the clutch. Johnny helped me with the scheduling part of the process and provided a loaner for to use while the car was in the shop. My family is very happy with the service and wanted to recognize Johnny hard work and professionalism. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Resourceful Dillon Love

Dillion chased down the cold air filter for the 5.8 liter. Good for him because there was "urban legend "that the cold air filter was after market. He did his research and determined that we needed a new filter. He is a better tech because of this!!!!!!!!!!!!!!!! You got It??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Came in for recall

I came in for a recall on my 2017 truck. I had issues after I picked it up and brought it back and John was very understanding of my issue and was extremely helpful. Thanks John,

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.