Reviews
Awesome customer service!
Buying a vehicle has never been this easy!! Our sales team was friendly, knowledgeable and efficient. Thank you Mike Rodriguez and Bill Utter Ford for the positive experience. Loving our Ford 2019 truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Attentive, knowledgeable service
I’m a mom with little kids. My service manager made the whole visit easy and made sure my car was take care of. They even found some issues and offered a fair price to fix them. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service, speedy and friendly staff too!
My service advisor was Danny Morris and he provided great service. I was quoted 5 hours for recall work to be done and it took 4.5 hours. The shuttle service was excellent as well! Ripley was the driver and he is quite enjoyable to talk to. All in all, a great experience at Bill Utter Ford!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
W O W
I have been with bill utter for years They have always provided me with prompt courteous caring service I would recommend them to anyone Great folks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change and inspectio
Fast service. Completed work more quickly than anticipated. Price in line with comparable service from the quick lube and inspection places that are available in the area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall
Easy to set up. Prompt and courteous service.complete check for maintenance as well. Friendly people . Courteous person when dropped off and picked up.on car was ready on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great care and price
I was well taken care of at my recent service appointment at Bill Utter Ford. While the techs were backed up Eddie Church, who is my service adviser, hooked me up with a loaner truck. When the service was done the price ended up well under the cost that was quoted to me originally. It was a very good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased
Dan was a wonderful salesman. We told him what we were looking for, he had all the listings in hand. He didn't have to go look for a deal. Her didn't try to push us on any way to buy something we couldn't afford. He worked with my credit union the whole time and made the whole process comfortable for me and my wife. I will come back when I need my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great 1st time car buying experience
Go see Will Shorpshire he makes car buying painless and Toronto Sparks is great about explaining your financing needs! This was my first experience and will definitely send anyone to these fellas!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The best service Personnel ever
The service was grate as well as the courtesy shown to me during my encounters from Danny Morris and the loner car lady . From the start to the ending of my service time !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair