Reviews
Write a reviewbrian gwin
good service, nice environment - will do business again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department take pride in making sure your vehicle is running smooth. Your safety on the road is our number one priority. We believe in providing every customer with quality service along with a friendly smile. Looking forward to seeing you during your next routine visit.
A great dealership to do business with.
I have purchased vehicles from this dealership in the past. The purchase experience has been pleasant and stress free. They don't add dealer fees and there are no add on window stickers with such junk add-ons such "Market Adjustments" or fluff like pin stripes, interior or exterior protection packages which are nothing more that a can of Scotch Guard and a glorified wax job. I have my Ford car serviced here. The charges for routine maintenance are competitive with or less expensive than tire stores or quick change oil change outfits and you get OEM Ford parts and Ford trained technicians in any maintenance or repair service. This is a great dealership to do business with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales/service department believe in building lasting relationships for years to come. We would like to make your buying or service experience the best you will ever have. Knowing you are safe on the road gives us great joy. Looking forward to seeing you during your next routine visit or just to stop by for a hot cup of coffee!
Mr. William Matthews
Very friendly, courteous and knowledgeable, polite
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales staff along with our Quick Lane department aim for 100% customer satisfaction. Ernest believe in building lasting relationships for years to come. Looking forward to seeing you during your first oil change.
Great service
2013 Ford Focus. The service was great, everyone was friendly, and Richard was wonderful! The only thing was it was time consuming but I believe the banks are to blame for that.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Richard along with the other staff take pride in delivering excellent service in a timely manner. We do apologize for your extended stay. We are working on the process to short the buying time. Looking forward to seeing you during your routine visit in our Quick Lane department.
Great service
Very courteous, professional, remembered me by name.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department believe in building lasting relationships for years to come. Once a customer visit our dealership, our goal to make sure you are recognized by name upon your next visit. Your safety on the road is very important to us. Looking forward to seeing you during your next routine visit.
Delivered as promised
Everything went smoothly. I had to go back and ask about the warranty on the tires that I purchased. It would have been better to be given the warranty without asking for it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department pride themselves in delivering excellent service in a timely manner. We apologize for an inconvenience that we may have caused. On your next visit we will be sure to give you the exceptional service that we normally give. Looking forward to seeing you soon.
Best Ford Dealer in the South!
Perfect. Got to watch the ball game on TV while I waited!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales staff strive to make your visit as comfortable as home. Our goal is to provide every customer with one of the best car buying experiences they will ever have. Ernest would like to say Thank You and look forward to seeing you for your next routine visit.
2011 ford f150 lariat
Mike Binder and Freddie did an excellent job. weren't pushy and didn't use cheesy, pushy sales tactics. They were very personable and treated me with respect. Great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Mike Binder, Freddie Roberson along with the other staff pride themselves in delivering excellent customer service. Our goal is to make your buying experience one of the easiest car shopping experiences that you will ever have. Thank you again for choosing Ernest McCarty Ford.
Great Salesman, Easy Purchase
The staff was very cordial but the wait for a simple oil change was excessive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department believe in greeting every customer with a warm friendly smile. We do apologize that your wait was a longer that expected. On your next visit, we assure that your oil change will be done in a timely manner. Looking forward to seeing you soon.
great service
Always a pleasure. Very busy on a Saturday but service writer very professional and courteous.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department pride themselves in delivering excellent service in a timely manner. We want to make sure you are safe on the road at all times. Looking forward to seeing you during your next routine visit.