Reviews
Write a reviewExcellent Service
Davey Pavey was extremely helpful when I purchased my truck from him. He went above and beyond to make this buying experience excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Davey Pavey is very helpful and willing to assist in any way possible. We are happy to have him on our sales team. Our sales team are all knowledgeable and certified with the Ford product. We looking forward to seeing you for you first oil change in our Quick Lane department.
Always great and consistent service experience
The staff is very through and knowledgable in the service area
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department really enjoy taking care of your automotive needs. It is very important that we go over your vehicle with you and keep you informed on upcoming service recommendations. Knowing that you are safe on the road makes Ernest McCarty Service team proud. Looking forward to seeing you during your next routine visit.
great service
I was met right away by Marty. He took my truck, arranged a ride to work, and called me when it was ready.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Marty along with the other staff really enjoy what they do. Making sure you car is running properly gives them great joy. We want to be the provider of all of your automotive needs. Looking forward to seeing you during your next routine visit.
Service
Timely and professional. Appreciate the courtesy ride to work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane work around the clock at providing quality service in a timely manner. Looking forward to seeing you during your next visit.
reputation.com
I have a 2013 Escape. Everyone is always polite and knows their customers! Steve always remembers me and keeps me posted on any updates.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Steve along with the other staff believe in building relationships along with trust. Our goal is to achieve 100% customer satisfaction on a daily basis. Looking forward to seeing you during your next routine visit.
New car purchase
Davey Pavey, Nick and the rest of the staff made my purchase swift and easy. Called Davey told him what I wanted and when we arrived the car was outside. Took test drive that evening. Got the deal done the next day in less than 30 minutes drove off in a new Edge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Davey, Nick and the rest of the staff believe in making your car buying experience as smooth as possible. A pleasant experience is always a memorable experience. We look forward to seeing you during your first oil change in our Quick Lane department.
Great service at Ernest McCarty
The service was great as always. I asked for my tires to be inflated to 36 PSI which is what my vehicle recommends and it was done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department work well at assessing every customer's needs. We want to make sure you are safe on the road at all times. Looking forward to seeing you during your next routine visit.
salesman
He was friendly, knowledgeable, and try to assist us in every way. Please keep him?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience here at Ernest McCarty Ford. Our sales staff along with service pride ourselves in delivering excellent customer service. We want to make your car buying experience the easiest one that you will ever have. Looking forward to seeing you during your first oil change in our Quick Lane Department.
Excellent experience buying a new truck
Daley Pavey made buying a Ford F-150 an excellent experience at Ernest McCarty Ford from patiently showing me several models over three visits and providing the information I needed to get what was right for me. The price was good and competitive; and I never felt pressured. I recommend this dealership highly. GC, Vestavia Hills
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience here at Ernest McCarty Ford. Davey Pavey is very patient and thorough during the entire process. Our sales staff are all Certified and trained to answer any questions about the Ford product. We look forward to seeing you during your first oil change in our Quick Lane department.
Mr. Thomas Haney, Jr
The people at Ernest McCarty are tops in my book. I purchased a 2014 F-150 on 1/15/15. The staff from the sales person to the finance manager were very professional and courteous in every facet of the process. They answered all my questions and gave me the information I requested in a timely and professional manner. I was able to make a decision very quickly based on the way they handled the sales process. I have purchased several vehicles from this dealership and I have always felt appreciated and valued as a customer of the dealership. Their service department also treats me and my wife with the same professional courtesy and performs the service required in a timely manner and a reasonable price. I would certainly recommend this dealership to any of my friends knowing they would receive the same courtesy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales staff believe at being transparent during the entire sales process. We want to make your buying process one of the easiest that you will ever experience. Our sales staff are certified and very knowledgeable with the Ford inventory. Looking forward to seeing you during your first oil change in our Quick Lane department.