Reviews
Write a reviewGreat Service
2004 Ford Lariat F150 I just prefer to use quality Ford parts an service. And one of your employes Jeff Newman is a good friend and a employee.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our service and parts department take pride in delivering excellent customer service. We look forward to seeing you during your next visit.
service
The overall service was good. The service advisor was great. The service techs for some reason can't reset the oil life on the vehicles. The last 2 times I have had my oil change they didn't do it.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our service staff take pride in delivering quality service in a timely manner. Next time you are in, we will make sure everything is completed. Looking forward to seeing you during your next routine visit.
My first oil change
Fusion. The service was fast and very pleasant. Everyone was very nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our staff prides themselves in delivering excellent service in a timely manner. Our goal is to ensure your safety while on the road. We look forward to seeing you on your next visit.
Great folks!
2013 Fusion SE used. Staff was very attentive, patient, courteous, and appreciative. Transaction was smooth and negotiation was comfortable. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales team pride themselves in making sure your car buying experience is the easiest experience that you will ever have. We aim to deliver quality customer service whether you are here to make a purchase or gathering information for your future purchase. Looking forward to seeing you for your first oil change.
Excellent service department!
Your service department is excellent! It is wonderful to be able to drop my car off at night. LOVE the courtesy car - has saved me and my husband a LOT of hassle! Many thanks!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with Ernest McCarty Ford. Our service department pride themselves in making sure you are safe on the road at all times. We understand how it is trying to fit in service visits during the course of a busy week. Our Quick Lane department look forward to seeing you during your next visit.
Great Ford Dealership
We feel lucky to have a good relationship with our dealership over thirty years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Ernest takes pride in building relationships along with providing a great product. Our home is your home here at Ernest McCarty Ford. Feel free to stop by to say Hi or have a hot cup of coffee on us. Looking forward to your next visit!
New Car Buyer
I wouldn't buy a car anywhere else. Great service and customer care.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales and service team pride themselves in delivering excellent customer service in a timely manner. We look forward to seeing you during your next routine visit.
Great Services from great people
Only little negative thing I have is I called to see if my vehicle was ready around lunch and was told it was. When I got there that evening, it was finished but still up on the service rack. They had finished it the night before so I'm not sure what happened there. It didn't take 10 minutes to get it down and pulled to the front so no big deal really. Besides that, everything else was great as usual. Bob was very helpful by helping me pick out tires for my vehicle, will definitely ask for him each time I need tires.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. We apologize that your vehicle was not ready for pick up upon your arrival. I'm sure we will get it right during your next visit. Bob along with the other staff pride themselves in delivering excellent customer service.
Do Business with GOOD PEOPLE!
Once again, the staff went above and beyond the call of duty!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our staff prides themselves in delivering excellent customer service in a timely manner. There is no limit to customer service here at Ernest McCarty Ford. We look forward to seeing you during your next routine visit.
Safety Manager
I purchased a 2015 Explorer. Jimmy Blue sales associate was extremely helpful and pleasant. Only issue was that the vehicle's interior could have been cleaner. There was dirty finger prints around the interior along with a black ash material.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Jimmy Blue along with the staff take pride in making sure your car buying experience is the best one that you will ever experience. I'm sorry that the delivery of your new vehicle had some places that were overlook and we will address it with our clean up crew. We will make sure your first service visit is a pleasant one. Looking forward to seeing you then.