Reviews
Write a reviewcustomer
Staff is always courteous and professional. Excellent service department!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales and service staff pride themselves at delivering excellent customer service along with a friendly smile. We look forward to seeing you soon for your next routine visit or just to say Hi!
Oil Change Service
The service was excellent as always and the staff was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with Ernest McCarty Ford. Our Quick Lane department take pride in delivering excellent customer service in a timely manner. We look forward to seeing you during your next routine visit.
My glowing review of Ernest McCarty Ford!
The staff is always helpful and the service is always good. I love dealing with Ernest McCardy Ford! The only thing that could make the experience better is to have some vending machines available for customers and an area so you could get some ice water or cokes if you wanted to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. We pride ourselves in delivering excellent customer service. Looks like you may have visited our service department or body shop. We normally keep the complimentary coffee and vending machines in the main building. Next time you are here for parts or service come over for a tour of the new building. Looking forward to seeing you soon.
Greg Egbert
Everyone was very helpful and informative. Decision to purchase the Fusion was a no brainer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales staff are all Certified with all the Ford products and willing to pass the information on to the consumer such as yourself. We look forward to seeing you in our Quick Lane department for your first oil change.
Dir of IT/Accounting at A.C. Legg, Inc.
Steve and Kelley are extremely helpful. They remind me of what I need when I bring my diesel F250 in for service. That way I do not miss a filter change, etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Steve and Kelly really enjoy what they do. Our Quick Lane department keeps detail history of your vehicle and make recommendations based on year and miles. We look forward to seeing you during your next routine visit.
Great Service great new space.
Everything was great except they forgot to give me my bonus reward. I had to remind them.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department work hard at delivering excellent service in a timely manner. I'm so happy you reminded us of your bonus reward points. We look forward to seeing you for you next routine visit or for a cup of coffee on us.
Customer
always helpful; very friendly; highly recommend; I've purchased several vehicles from Ernest McCarty and will purchase additional vehicles in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales and service team pride themselves in delivering excellent customer service in a timely manner. It gives us great please knowing that you are safe on the road at all times. We look forward to seeing you during your next routine visit or stop by to grab a cup of coffee.
Great job!!!!
Great job! Job quickly. Staff was great. Like your new building. It looke great and up to date. Your staff is hands on the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department really enjoy knowing that you are safe on the road. We strive to deliver 100% customer satisfaction with every visit. Our re-model was well worth the wait. Feel free to stop by anytime, whether for service or a cup of coffee.
Great service
Had a Recall. Great service. They brought me home and picked me up. Fixed the problem and no charge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department takes great pride in making sure you are safe on the road at all times. It is never a problem to arrange for the courtesy vehicle to transport you to and from your destination. Looking forward to your next routine visit.
Service
They helped me determine where the annoying noise was coming from and they were able to fix it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here with Ernest McCarty Ford. Our Quick Lane department take great pride in knowing that you are safe on the road at all times. Please feel free to call or stop by for all of your automotive needs. Looking forward to seeing your during your next visit.