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Legacy Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (163 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Maintenance . . .

Fast efficient informative service. Manager very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Do not buy from this dealer

This dealer will not sell a truck for the advertised price. In addition to standard fees (among the highest nationwide) this dealer add $1595 to the price of new trucks. The old-old, devious, profit padding scam of "paint and fabric" protection. Unless you just don't care about price and ethics, I would urge you to find a more reputable dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

At our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. We take our customers? comments seriously so we hope that you?ll give us a call at (770) 914-2800 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

Ford Fiesta

Great customer service and service department. Always willing to help and give an answer to the best of their abilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great place and people to buy a car from

Everyone we worked with went out of their way and was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to hear our Staff took such great care of you! Please let us know if there is ever anything else we can do for you! Safe travels!

Service Department

Rodney in the service department is always friendly no matter how much work he has piled up on his desk. I have always appreciated his help during all my years getting service at Legacy Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer Service at it's Best

It's a breath of fresh air to experience individuals who are passionate about what they do. It makes a big difference.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 Explorer recall check

Friendly staff, nice waiting area, got my vehicle in and out.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jennifer, our Staff works hard to go the extra-mile for our valued guests! Thanks again for your business! Take care!

Owner

I was very pleased with the help I received and the punctuality of the work being done

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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See J.D.!!

Service was fast. J.D. was awesome! Went in for a key it was done in a timely manner and works perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Service

Scott has always had great customer service!! We have a 2014 Explorer and have had multiple repairs and Scott has never let us down. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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