Reviews
Write a reviewAwesome Service
I am surprised it took so long after my service to receive this feedback. The gentleman that logged my vehicle into the system to be repaired was awesome. On the back of his laptop he had a large smiley face. Taped to the back of his phone was two eyes. (They represented he might be on the phone but he could see you). They were extensions of his personality. He was very customer friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2017 F250 purchase
Good experience, great sales person went above and beyond to meet satisfaction.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Dealership!
I deal with Scott Driver or Justin whenever possible, they are always very helpful and do what they say!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, your positive review means a lot to us and we?re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Job
Totally anwsome.job. They really did great job it is running like new . I persoallly like to thanks Rodney the customer service repreesentive for his. Great customer service skills He was very informative and responded to every call my husband place Last FYI I wish all service department has an Rodney on staff. Thanks to the guys in the shop who worked on my mustang. Great Job !!! Mr & Mrs Glen Watkins
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glen, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Review of Service Provided
All staff, service writers, mechanics, receptionists, salespeople, managers and financial people, many of whom I have had occasion to interact with, are all extremely professional, friendly and competent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
GREAT EXPERIENCE AT LEGACY FORD - MCDONOUGH GA
TRAVIS AND HIS TEAM ARE ALL OUTSTANDING .. THANK YOU
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Warranty service
I do not trust them and will not use their service department if I have options.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (770) 914-2800 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
QuickLane
The reason there is 340,000 on the Focus is because of the great service we receive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate your feedback! We'll be sure to let the team know about your review and five stars! Safe travels!
Customer
Overall service was satisfactory however, the diagnostic of backup camera was inconclusive and vague at best.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!
Great service. Poor manufacturing support
No problem with the service department, they were expecting us at 08:30 and got the car checked in very quickly. Car was ready as promised and the pickup was handled very well. Wish Ford Motor co. Was up to delivering as well as the franchised dealer the Focus transmission has had an issue from day one and all Ford will offer is a good trade in against another Ford. I wonder why anyone would think that?s a good idea . I have a defective vehicle that the manufacturer won?t stand behind with good faith and they think I would be willing to invest in another product made by them ? Doing the same thing over and expecting a different result is not the way I play. Thank you FoMoCo next car will not be a Ford product.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase