Reviews
Best Service Ever!
Best service ever. I scheduled an appointment for the day after I called and was in and out in under 45 minutes. Savanna Rogers and her team do a fantastic job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
When I arrived at the dealership I was promptly meet by the service writer who was very professional The service on my vehicle was taken care of in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ronald, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
writer808@outlook.com
Time consuming. I had an appointment for my vehicle to be service and still had to wait over three hours.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service at McLaughin Ford
Had a quick and excellent service at McLaughlin Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Johnny Boykin jr
Always great service when I come there to get my car service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Johnny, your comments keep us motivated and working hard for all our guests! Safe travels!
Outstanding customer service
McLaughlin Ford is an outstanding company, their service department is incredible, Dana has helped me several times and each time she is professional and strives very hard to get whatever I need done completed on time!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Service for my Vehicle
No comment at this time; I was at the dealership to have my vehicle service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Aileen, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!
David Newton
I had my truck service. I was able to get an appointment for service and treated with great service as a customer. All vehicles that I have purchased from this dealer, I always go back to have the vehicle service at this dealer. I have always received good service from this dealer. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi David, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Consistent Superb Customer Service
McLaughlin Ford's Maintenance Department has outstanding customer service! My truck needed maintenance and it needed to be done as soon as possible. I prayed I could avoid avoid a long wait for an appointment. I called and I was not disappointed. I was blessed to speak with Dana Belangia. Because Dana went the extra step, I got my truck taken care of in less than 48 hours. Absolutely amazing! Last time I had work done on my truck, she made the experience effortless and stress free. I now know she consistently goes above and beyond to help customers. In my opinion, McLaughlin Ford needs to make sure Dana stays happy working there. I give her 5 out of 5 stars!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roger, thank you for your kind review; we are happy to pass along your comments to Dana here at McLaughlin Motors Inc! We look forward to your next visit! Take care!
Elwood Stone Jr.
Good service experience as always . The Works (oil and filter and rotate tires) and replace engine air filter
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Elwood, we're pleased to hear everything was completed to your satisfaction! Thanks for your business! Take care!