Reviews
Consistent Superb Customer Service
McLaughlin Ford's Maintenance Department has outstanding customer service! My truck needed maintenance and it needed to be done as soon as possible. I prayed I could avoid avoid a long wait for an appointment. I called and I was not disappointed. I was blessed to speak with Dana Belangia. Because Dana went the extra step, I got my truck taken care of in less than 48 hours. Absolutely amazing! Last time I had work done on my truck, she made the experience effortless and stress free. I now know she consistently goes above and beyond to help customers. In my opinion, McLaughlin Ford needs to make sure Dana stays happy working there. I give her 5 out of 5 stars!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roger, thank you for your kind review; we are happy to pass along your comments to Dana here at McLaughlin Motors Inc! We look forward to your next visit! Take care!
Elwood Stone Jr.
Good service experience as always . The Works (oil and filter and rotate tires) and replace engine air filter
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Elwood, we're pleased to hear everything was completed to your satisfaction! Thanks for your business! Take care!
Cary Coker
Sales team did an absolutely awesome job. From the onset in ordering my Bronco thru driving it off the lot the experience was great. Thanks to the staff at McLaughlin Ford for an A+ experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cary, thank you for your kind review; we are happy to pass along your comments to the team here at McLaughlin Motors Inc! Please let us know if there is ever anything else we can do for you! Safe travels!
Owner
Been a customer of McLaughlin Ford for many years. I purchase from them as well as get my vehicles serviced here. Bill McLaughlin, Butch Wilson, Adele Carter have always taken care of all our vehicle needs. Plan on being a customer for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello William, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
Car Service
I used the Ford app for book my service. Very easy process! I tried to call the service department to confirm my appointment time (just hesitant about booking a service and recall fix on the app), but I could never get anyone to answer. The service was great, but I?m giving 4 stars for the difficulty of reaching the service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent
The staff was very supportive and professional . They provided excellent feedback.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Car service review
I had a great experience with the staff today. Mrs. Dana is super friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Loye, we strive for 100% satisfaction, and it is great to see you had such a positive experience at McLaughlin Motors Inc. If you have any further questions, please give us a call. We're always happy to help! Take care!
Service review
Great service, no problems at all. I dropped my vehicle off in the morning and picked it up when I get off work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Michael, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Have a great day!
Exhibition 2021
Great service. Sales staff very friendly. Would buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service review
Great service, service was complete in a timely manner, everyone was very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!