Reviews
Your service department is always kind and considerate of
Your service department is always kind and considerate of our time. Alba is excellent with customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fabian was extremely knowledgeable and helpful.
Fabian was extremely knowledgeable and helpful. Should I ever require service in the future he will be my go-to.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My routine service was completed in the time quoted.
My routine service was completed in the time quoted. And all went well. Staff very accommodating.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have owned five Infiniti’s and a recent Nissan and the
I have owned five Infiniti’s and a recent Nissan and the cars are good however it’s the. Staff at Infiniti of Thousand Oaks that has made me a loyal grateful customer since 2004. Service group is awesome
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really enjoyed my encounter with the service department
I really enjoyed my encounter with the service department at Infiniti of Thousand Oaks. I was well informed, and they took the time to explain things to me. Overall, they're very friendly and knowledgeable. Great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Brian was very helpful answered all my
My experience with Brian was very helpful answered all my questions, very good service. I highly recommend coming here for any type of service maintenance, had my car when he said he would. I would definitely be coming back for my next service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alba worked me in both times I went with decent wait
Alba worked me in both times I went with decent wait times. Kept me informed and was very pleasant
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The service advisor was courteous and professional.
The service advisor was courteous and professional. Brian answered all of my questions and took care of my vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for goodness in curtesy, efficiency, prompt,
Thanks for goodness in curtesy, efficiency, prompt, helpful, cleaned, good advice, etc. that is all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service was on time and everything was done
My service was on time and everything was done professionally. Thanks a lot Excellent service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair