INFINITI of Thousand Oaks

(353 reviews)
3570 Thousand Oaks Blvd, Thousand Oaks, CA 91362
Sales hours: 10:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (877) 613-5486 (877) 613-5486
Used (866) 440-4808 (866) 440-4808
Service (866) 749-4853 (866) 749-4853

Reviews

(353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Thousand Oaks from DealerRater.

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While there was a delay in receiving inspection results,

October 7, 2025
By t10us on DealerRater

Verified Customer

While there was a delay in receiving inspection results, Alba is always very helpful with information on the repairs.

Rating breakdown (out of 5):
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  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good person good customer service very comfortable there

October 7, 2025
By FAM12001 on DealerRater

Verified Customer

Good person good customer service very comfortable there everything went very well. Very happy with the service. I actually enjoy going there. She kept me posted on how the repairs were going. Good experience.

Rating breakdown (out of 5):
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  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nice Job, there is a great team work, very professional

October 6, 2025
By MCHAVEZ131320 on DealerRater

Verified Customer

Nice Job, there is a great team work, very professional always checking the customer and very respecfully!!

Rating breakdown (out of 5):
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  • Quality of repair —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

From start to finish everything was done smoothly and

October 5, 2025
By rahulsaklani on DealerRater

Verified Customer

From start to finish everything was done smoothly and explained properly. Overall experience was very good.

Rating breakdown (out of 5):
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  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Absolutely a pleasure amazing team work.

October 5, 2025
By sagowhar on DealerRater

Verified Customer

Absolutely a pleasure amazing team work. DENNIS AND his team are a marvel.this is.ky second infiniti.

Rating breakdown (out of 5):
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  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thorough inspection and review of service records.

October 3, 2025
By Lumendei25 on DealerRater

Verified Customer

Thorough inspection and review of service records. Service is always good and really appreciate the transportation help.

Rating breakdown (out of 5):
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  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Pattie Julio and Alba are always first class customer

October 3, 2025
By KERRY_GRIFFIN on DealerRater

Verified Customer

Pattie Julio and Alba are always first class customer service representatives along with a great service center

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Pattie, Julio and Alba are always first class customer

October 3, 2025
By KERRY_GRIFFIN on DealerRater

Verified Customer

Pattie, Julio and Alba are always first class customer representatives along with a great service center

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly staff and great customer service!

October 2, 2025
By ROGERROB120 on DealerRater

Verified Customer

Friendly staff and great customer service! My car was finished in an hour or less.

Rating breakdown (out of 5):
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  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Well all I have to say is that patty is the best she

September 30, 2025
By deltoro1135 on DealerRater

Verified Customer

Well all I have to say is that patty is the best she always gives the best customer services and is always on top of everything. This is one of the reason why I take my car to this specific dealership

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.