Reviews
Love the people in the service department!
Love the people in the service department! I’ve been a customer for over 20 years !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I say this every time I go, but I feel like a five star
I say this every time I go, but I feel like a five star client at a Rolls-Royce dealership. The way Alba treats her customers is probably second to none. I don’t feel any dealership pressures, but instead, a comfort like I’m truly being taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were attentive and so nice as they took care of my
They were attentive and so nice as they took care of my car. I really appreciate the staff at Infinti of Thousand Oaks!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patti & Julio are always on point and this time they went
Patti & Julio are always on point and this time they went beyond 5 Star service and took care of my major service issue while providing me with a courtesy vehicle and delivering the car weeks before promised
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great, great, great, and no issues and he was very
Great, great, great, and no issues and he was very personable. No complaints Loved it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warm personable people.
Warm personable people. Warm personable people. They try their best to accommodate your circumstances. Warm personable people. They try their best to accommodate your circumstances with care.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good and fast service Accommodate my wife and I in going
Good and fast service Accommodate my wife and I in going to a restaurant for breakfast. Provided transportation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was great Alba was very helpful and courteous
Service was great Alba was very helpful and courteous everything went well and my car came back very clean
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the high rating!
The service here is the best!
The service here is the best! I have been a customer here for almost 15 years and they have never let me down. I wouldn’t bring my car anywhere else
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We needed to have a key programmed.
We needed to have a key programmed. They did that and corrected an issue with the back struts that we did now realize we had - for free! The app allows you to check progress, but we didn’t need to use it, as they called us as soon as the car was done. Very friendly throughout the process. This is why you buy an Infiniti!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair