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Seth Wadley Auto Group

(323 reviews)
Visit Seth Wadley Auto Group
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–8:00pm 7:30am–5:30pm
Sunday Closed Closed
New (866) 457-8317 (866) 457-8317
Used (866) 458-0514 (866) 458-0514
Service (866) 458-5595 (866) 458-5595

Reviews

(323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My brother in law has always bought from Seth Wadley but...

My brother in law has always bought from Seth Wadley but I can assure you after how they have done me and my fiance, no one in my family will return to this dealership! Look up Chad William's and see how much business you all have gotten from him. He feels terrible for even referring us to this place! I bought my vehicle in December of 2020 and we had major issues from the get go. Way too much to list so we won't get into that. We had a repo due to my fiance being laid off in the oilfield so they told us we had to finance through auto connection and payment would be significantly higher but it is because we are required to pay for their warranty. Well guess what, less than a year later my vehicle emissions system was shot (there is a recall as well on my same vehicle for engine damage due to oxygen sensors and catalytic converter) and after having my car since last Thursday we find out yesterday that is what is wrong with it. Took them 7 days to even look at it but told us they only offer rental reimbursement up to 4 days which obviously doesn't help us any. The kicker is we find out today the warranty is not being accepted and we will pay out of pocket per the claims adjuster. What??? I'm done with Seth Wadley! We will be allowing them to keep our vehicle or refinancing outside of seth wadley and their finance company, honeybadger. It is all a scam!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Customer service is horrible, finance guy Dakota is...

Customer service is horrible, finance guy Dakota is horrible. Salesman was unprofessional and not helpful at all. worked on a deal for over a week on this truck drove 3 1/2 hours to pick it up just to find out the truck was a piece of xxxx. after I told him I didn’t want that truck they didn’t even want to work with me to help find another truck on the lot even though I drove 3 1/2 hours. they just said well that’s the only truck we have that’ll work. I had a check in hand for 72,500 and They couldn’t make a deal. Truck Had mis matching tires, the low coolant light was on and the steering wheel was making a sharp right turn just to keep it straight on the road and found out it had been wrecked. Stay away from this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Friendly

Super friendly staff. Can always take care of my maintenance needs without a problem. Sevice adviser's are top notch and know there stuff. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BOUGHT A OLDER USED CAR, Knew it was SOLD AS IS. had a...

BOUGHT A OLDER USED CAR, Knew it was SOLD AS IS. had a problem a few days later, i just knew it was on me...But Let my sales person know, 5 min latter the GSM call me, Got me in the same day, Delivered bank to me at home next day! I have now Bought 2 More New trucks and a car for my daughter! I won't buy any other place now. They Also Give free oil changes for life, New or Used. Love them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought Jeep Laredo 2010, had to come back to fix few...

Bought Jeep Laredo 2010, had to come back to fix few things and inspect it. It runs great, the engine shakes a little and few bubbles in the plastic canister. I was told it is normal/ good. So time will tell. People are great here and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Never buy extended warranty, does not cover anything!...

Never buy extended warranty, does not cover anything! They will not take calls to refund or cancel it either. They insisted we buy it for electronic items like door locks, and amazing the door locks did not work. We we took to have fixed the car was used so it was a wear and tear item, not electronic like they said. They are electronic and our Lexus dealer said their warranty was just a scam. They consider everything wear and tear on used car. Now they will not take our calls because they know we are cancelling it. We had to contact BBB, send certify letter, Attorney general and now probably pay an attorney. These are crooks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Never buy extended warranty, does not cover anything! They will not take calls to refund or cancel it either. They insisted we buy it for electronic items like door locks, and amazing the door locks did not work. We we took to have fixed the car was used so it was a wear and tear item, not electronic like they said. They are electronic and our Lexus dealer said their warranty was just a scam. They consider everything wear and tear on used car. Now they will not take our calls because they know we are cancelling it. We had to contact BBB, send certify letter, Attorney general and now probably pay an attorney. These are crooks.

Consumer response

Stay away from them, better dealers all around. Norman, OKC, Dallas etc...

Disappointed

Was very disappointed the salesman assured me the car would be there when I got there and it wasn’t when I left came home without a CB new car snd didn’t even see one like it!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Oil change tire rotation

Was very satisfied with my service at Seth wadley Chevrolet got me in and out quickly. And everyone was very friendly and helpful and kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They will rip you off if they can.

Bought a new truck 5 months ago. Has already dropped $20,000.00 in value. Totally took advantage of me. They are not trustworthy and will rip you off.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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0 Stars!!!!! I wish I could meet Seth Wadley just so I...

0 Stars!!!!! I wish I could meet Seth Wadley just so I could slap him upside his head. The finance department are the biggest snakes I have ever dealt with! Once you make the deal you can kiss all that hospitality goodbye. Seth Wadley family of dealerships has expanded SO rapidly that it’s highly suspicious. They didn’t get this large by making “fair deals”. They have grown so quick by scamming innocent and unsuspecting people who take them at their word. Oh and their “Free Oil Changes and Engines For Life!” is a LIE too! They charged my fiancé full price for every oil change service she has ever had. She did not know any better and forgot about their famous motto. They straight-up took advantage of her and had a smile on their face as they do it. So if you are reading this, take my advice and save yourself a ton of frustration and anger. Be smart and get a loan from your bankDo not finance through their department!!!! These kinds of dealers should get what they deserve and just go out of business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.