Seth Wadley Auto Group

Stopped into the dealership for something and my wife saw a Yukon she just loved. So we ended up buying the new Yukon and trading her’s in. Had a Fantastic buying experience as always have when buying a vehicle here, I would highly recommend this dealership. Thanks Carl and Pam Woods

This has been the absolute worst buying experience we have ever had. Even a year later, we are still suffering because we have been lied to from the day we walked into their dealership. We bought a dodge journey over a year ago. When we bought the car, we were told we needed to finance a much higher payment than what we were originally offered and would need to refinance in 3 months. We were told if we were not able to refinance after the 3 months, to call them and they would help us. So we agreed. We have been calling for over a year now trying to get them to help us refinance because we have not been able to anywhere because of how upside down we are on the car. Our finance person Kas, knew this when we signed papers. We finally put in a new credit application with them this past Friday because we were told they still could not refinance our car but they could trade it. We put the application in on Friday, I called and let Tyler the finance manager know we had put the application in as he instructed us to do. He told me he would call us right back after he looked at it. I waited all day and never got a call, so I called that next morning and he sent a message saying he was in a meeting and would call later. At 5 that evening, I called the dealership back because we still hadn't heard anything. I was told he already left and to to call back Monday. I called Monday. I had to call the front several times and ask them to just let me know when Tyler was available.. They finally sent me to his office and he told me yet again, he would call back after he looked at our numbers. I never got a call back that day either. I called the next day on Tuesday and was told he is not there today so I asked if anyone else could help us since he seemed too busy.. I was told no because he is over finance and if he is working on it, no one else could right now, that I would need to call back the next day. I called Wednesday morning and got Tylers voice-mail which was full so I sent a message saying I called and was wanting to know what was going on since we still hadn't heard anything. I never got a response that day either, so I called back that night at 6pm. We talked to a new finance person and was told that he would look at our numbers and get back to me if not tonight, first thing Thursday morning. We still have not heard anything by Friday vening at 6pm, so I called back and talked to another new person who was rude and just kept saying well you will have to call Tyler in the morning. I told him I did not want to continue trying to get ahold of Tyler because I have been waiting a week on him to get back with me and that I would like to speak to someone above him since no one else could help us. I was told that there is no one and he would have Tyler call me in the morning. After feeling like I was getting no where with this person, I just said okay and am finally writing this review after a whole YEAR of terrible customer service and being completely screwed over by this company.. We will never recommend Seth Wadley to anyone else again after this experience and definitely do not feel comfortable trading in our car with them at this point. That is not the only issues but just the biggest ones. They do not honor their website price listed either.

I was told that I had to buy there warranty in order to get my loan and could cancel after purchase. Which was a complete lie. They dodged my phone calls for months then had me come in and sign a cancelation they knew was worthless but told me takes 90 days when knew they were lieing. Then would not return calls for months . They also sent my registration paperwork late by several months which cost me a 60 ticket and 260 fine for late fees. They are worst car dealership I have ever used.

We found a van we wanted, but it was in Ada instead of Paul's Valley. After assuring us we were approved for that van and we could come back on Monday to sign the paperwork with no money down, as they would go pick it up and bring it to Paul's Valley over the weekend. Monday, our salesman was out sick. They didn't get our van picked up. Tuesday, we find out that we had to wait for our insurance company to total our car first, which the salesman claims he didn't know. Thursday, we have that paperwork from our insurance company, and Friday afternoon, we find out that they "sold" the van we wanted Thursday night, but they had a great van as a replacement that they were sure we would love. So we look at the van. We're okay with it. But then, they come in with the paperwork to sign. We now have a huge down payment required that they will give us thirty days to come up with, plus tags, plus an outrageous monthly payment. We got up and left. Don't waste your time with Seth Wadley Auto Connection or Seth Wadley Auto Group. You can find plenty of other reputable dealerships for a great vehicle. If I could give them a zero out of five, I would. Never, ever again.

Found a Yukon AT4 through Cargurus. I called and started the whole process online and through text/phone. The Yukon AT4s have been selling very quick so they made sure to take a pic showing it still on the lot. I was able to do everything over the phone and with their online credit Application. Within a few hours we secured a deal. By now it was starting to get late so Landon McCall (our salesman) met us halfway so that we could take possession and sign papers. Landon was excellent and informative. Their finance team was not pushy to me at least. After the sell, they continued to answer my questions in a timely manner. Great experience with everyone I talked to.

Horrible horrible dealership!! First, we drove two hours to look at a truck mind you we have an appointment and we get there and a someone shows up 5 minutes before we do(the salesman knew we were close) and he says he buying the truck so we leave and go home. Two days later the salesman calls and says the truck isn’t sold so we drive down again and buy the truck. A week later the f&i manager calls and says we need to come down and sign more papers. We get to the dealership and they say the payments are increasing. We talk and negotiate for about an hour and they come back and say everything is back to the way it was and we sign more papers. Two weeks go by and they call again saying the bank will not approve. Like what?? Also, Salesmen will say anything to make a sell!

From start to finish, it was a great buying experience! Service was top notch. No pressure, just there to help if we needed it. Very refreshing compared to other experiences. Thanks!

I went to Seth wadley because my Gmc Denali has a recall Got over there they take care of the problem in about a hour.

I wished I had never walked in that place. On the sixth trip to get repaired tow truck came got it. One day after just spent 38 days in the shop. I don't know how they got a 4-star rating they suck now they refused me a loaner.

I had my wife’s vehicle in for service and everything was taken care of promptly, I have bought numerous vehicles from this dealership and have always been treated great. If you’re looking for a dealership to buy a vehicle from visit one of the Seth Wadley dealerships.