Reviews
Write a reviewGreat Service
I recently took my F150 into Jacky Jones with a concern about a braking issue and they were great about resolving the problem. I am taking a trip with my camper and having a brake problem would not be good, I now have peace of mind to have safe travels. Thank you to the service department for the great service. Don Reis
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Fast and friendly service! Fast and friendly service! Fast and friendly service! Fast and friendly service! Fast and friendly service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Sales Person
Josh Ash was our salesperson. He was very informative and most of all not pushy.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you chose our dealership, James. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Great service!
The service staff at Jacky Jones Ford in Hayesville, GA was very efficient and polite. We were especially pleased with the professional and polite treatment to us by Andy and the lady in the service office.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gould service
Tire low warning light wouldn't go out. They found a nail in RF tire and fixed it. Low warning light would then remain out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Richard. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Review/Experience at Jacky Ford
Josh was our salesperson. There was no pressure in buying anything. We test drove a couple of vehicles. We came back the next day and bought a used Explorer that looked absolutely brand new. We will definitely come back to Jacky Jones Ford. Thanks Josh......
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edge Service
Had the Ford Edge serviced. Service staff was very helpful and professional. Excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Vickie. We always strive to provide excellent service with a professional and caring staff here at our location. The staff at Jacky Jones Ford of Hayesville always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Routine service
Fast and efficient service. Arrived early and was taken care of before my appointment time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Dean. We always strive to provide excellent service with a professional and caring staff here at our location. We sincerely thank you for your business and hope to continue serving you for many years to come!
Mustang owner
Always great service, I have a Ford Dealership within five miles from my house in Murphy but I choose to drive thirty minutes to Jacky Jones because of the great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, Montgomery. We appreciate your positive review!
vehicle maintaince
Scheduled maintenance was on time and done in a reasonable time. Pleased with service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase