Reviews
Write a reviewvehicle maintaince
Scheduled maintenance was on time and done in a reasonable time. Pleased with service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Long-time customer
I have used Jacky Jones sales and service for 30 years. I've had only one complaint in all those years: several fingerprints on my show car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast service with personal attention
I have always felt a personal touch from the sales and repair staff at Jackie Jones Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Robert. We always strive to provide excellent service with a professional and caring staff here at our location. Again, we appreciate your recommendation of Jacky Jones Ford of Hayesville and we hope to be of service again in the future.
Like coming to your Service Dept.
Andy forgot to do my inspection, but it doesn't matter. I got it done elsewhere. TV too loud in waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
I was quick to express my displeasure the last time I had my truck serviced there, so I should be just as quick to express my delight in this last visit. Tammi, svc mgr was extremely pleasant and very easy to deal with. Perhaps we both had a bad day last visit and I will definetly return for service without question.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GMC Customer
Awesome price and job on my new tires. Very quick turn around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. We always strive to provide personable and excellent customer service. Thank you again for the review, Timothy!
good buying experience
good trade value, good financing experience even though the rate was not good....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're always happy to help our customers at Jacky Jones Ford of Hayesville. Thank you for your positive review and recommendation of our dealership!
Great Service as Usual
As usual, the service department completed as promised and in the time promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service and great service representatives.
Everything went great, I have no complaints whatsoever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
This service department is heads above the rest!
I had an experience with a message popping up on my dash display and the quickly diagnosed the problem and scheduled the replacement. My appointment went flawlessly and when I didn't understand how the mileage reporting worked the service manager, Barry, along with the tech, Joey, took my concerns and checked my truck again. Then took extra time to explain and educate me thoroughly. This service department is absolutely the best in the area. I wouldn't even think of going anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase