Reviews
Write a reviewgreat service
Your staff is always nice & helpful, thats why i always bring my ford edge to you all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Jacky Jones Ford of Hayesville! Do not hesitate to call if you need anything. Be safe on the road.
Just another car salesman....
I looked for over 2 months, and learned that all car sales people are the same. So I found what I was looking for some where else!
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
It was better than a trip to the dentist
I wasn't planning on buying a car when my brother-in-law drove us through the dealership lot. As things normally go one vehicle caught our eye and I was informed this particular vehicle was being offered at a special price. I had a number in mind for which I was prepared to purchase this car. It took some discussion with the sales person to get him to see where I was but in the end he met my price and the rest is history. Vehicle is a 2015 Escape SE. The staff and service were pleasant and friendly.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! Don't hesitate to call us if you ever need anything. Be safe on the road.
New car purchase
Treated with respect and fairly. Trade went very well. Everyone was vey friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer service excellence
Scheduled service for my F150 was handled very efficiently, as always, from the scheduling process to intake of the vehicle to checkout. Tammy and Andy are the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! Drive safe, and we'll see you on the road.
Great service
Service and staff meet our needs in a very timely and professional manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service as Usual
The same great job from Barry and Andy. Work done well and in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
FIrst major service interval for Fusion Hybrid
Brought Fusion hybrid in for 50K service. Andy was informative, friendly, concerned and helpful as we reviewed and serviced what was needed (and not more). He then helped me find the right set of (competitively priced) new tires and they will be installed tomorrow. Excellent customer care! Thanks Andy! Cheers! Jim
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
review
Everyone at the dealership was very helpful, even on subsequent trips back to the dealer, another salesman, Tony, stepped in to explain features of our 2014 Ford Escape.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1st SERVICE ON NEW SUV
My wife gave me xxxx for paying for the 1st service...said it was FREE.... her car..my money..service was great
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase