Reviews
Always a Pleasure
This is the third vehicle we've purchased from Don Chalmers Ford. We've NEVER been disappointed. Everyone is very friendly, helpful, and courteous. I won't shop for vehicles anywhere else. We've been with Don Chalmers for 14 years. On a side note, their Quicklane service centers are excellent as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your experience! We really appreciate your feedback & are so happy to hear that you've never been disappointed with the service you've received. Thanks for letting us know our team is friendly, helpful, & courteous! We truly value earning your business.
Outstanding Service
As usual, my service was prompt, courteous, efficient and friendly! I have been a loyal customer for ten years and have never had my vehicle serviced anywhere else. Don Chalmers's Ford is very dependable and I always feel confident about the quality of their service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience Fran! We truly value earning your business & loyalty. It means a lot that you think we are dependable!
Purchase of new Mustang at Don Chalmers Ford
We were very pleased with the way we were treated by our sales representative John Fife. He was very helpful in our purchase of the Mustang we were looking for. We never felt rushed in making our decision on our purchase. We highly rrcommend John and the Don Chalmers dealership staff for their helpful attitude.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback! It means a lot that you would recommend us. We're so glad John Fife & our team did a good job taking care of you!
Excellent service provided by Chalmers Quicklane
James was extremely professional and explained in detail the work that was done and explained also about some work my vehichle needed. He provided me with excellent service and will definitely book him again and highly recommend him to others as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback! We really appreciate you letting us know James provided you with excellent service & an excellent experience!
Excellent buying experience for new F-150 super cab.
Excellent experience with sales person, Aaron Pyne, who met all of my time demands and answered all of my questions honestly and with integrity. Bought a new F-150 super cab and Aaron very ably explained the features of the FF-150.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We appreciate you letting us know Aaron did a great job taking care of you as well as upholding our core values. We hope you're loving your truck!
Excellent sales person with me via phone/email!
Excellent sales person (Aaron Pyne) honest and ethical. Did what he promised, and met my time demands . Very straight forward sales presentation with no hidden hooks. Explained vehicle well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nelson, we really appreciate you writing this review! Thanks for letting us know Aaron Pyne did a good job taking care of you. We're so glad to hear that he was honest, ethical, straight forward, & kept his promises. We hope you're loving your new vehicle!
Good experience..
Service tech was good to his word. He got me in at the appointed time and my truck was ready when he said it would be. My only problem was the loaner they provided. It was a tiny thing that was hard to get in and out of and made me feel closed in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback. Thank you for letting us know you received timely service & our team kept their word. We're sorry the Ford Focus wasn't a size that was comfortable for you. Good thing it was temporary! We hope your truck is running smoothly.
Timely and professional service
I brought my car in for an issue related to the TCM that caused the check engine light to come on. The next day, the check engine light went off before I dropped the car off. Even without the light, they were able to diagnose the problem and fix it instead of telling me that nothing could be done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience!! We're so happy to hear Trent & our team took the proper care to get your vehicle fixed.
problem with cutting out while accelerating
Keven turned me over to one of the more experienced mechanics and he knew right away what the problem was and fixed it. They provided me with a loner car because they had to retrieve a trottle body.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback. Thanks for your review & letting us know Kevin did a good job getting your vehicle fixed!
Chief
The best experience in purchasing a fleet vehicle, i have had the best experience with Don Chalmers. I could not say enough to say how great they are.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! It means a lot for you to say that you had the best experience with us. We hope your vehicle is helping you get the job done!