Reviews
Recall notice
Just had my new Escape serviced for a recall notice. Everything was handled very well. So far I would recommend Don Chalmers to anyone. One recommendation would be on a recall to have the ability to make an appointment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike, it means a lot to us that you would recommend us to anyone. We appreciate your feedback!
Excellent Buying New Car Experience
I would like to thank John Fife for making this experience the best I have ever had buying a new car! Due to quick notice, I ordered the car on Friday and John delivered it on Sunday, his scheduled day off. John is a true professional, fair and honest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, thank you very much for letting us know what a great job John Fife did. He's a great asset to our team & we're so glad that he went the extra mile for you!
Well informed
Easy to do business with and to understand any issues. Diana can explain anything, in as much detail as you may want. Even with a delay to return the car due to workload in service, she made sure that I was taken care of for transportation needs. Been going there for years, and will go back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy, fair, honest
Buying a car from this dealership is as easy as car buying can be. Our experience with at least 6 vehicles we have purchased from Don Chalmers Ford has been great. They deal honestly with you, are fair in their pricing and what they offer on your trade-in and make buying a new car effortless. We would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy going and friendly visit
Went in to purchase a vehicle. Low pressure environment. Friendly and knowledgable staff. Everyone and everything exceeded my expectations. Walked out with a new car in a very good timely manner woth all questions and concerns addressed to the fullest.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
excellent service
My battery died inside my garage. This dealership towed my vehicle from home to the shop. Service was completed along with an extensive recall. My Cmax Energi was recharged as requested along with more information. Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellemt deal on new F259
Great job by everyone. Excellent service from start to finish. I am a repeat customer that had great service by everyone at Don Chalmers Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there! I'm so glad you had such great service. I'd love to recognize who you worked with. Also, what is your name?
Great Experience
Dealt with Glenn Aldrich to purchase a 2013 Ford Focus and had a great experience. He took the time to get to know what I wanted, and helped the process go very smoothly. Would highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good deal on a very nice car.
From beginning to drive away was a very enjoyable experience?
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback Kevin!
Had a problem with a tire
Kevin Storz is an excellent service adviser who goes above and beyond to make sure all needs and questions are answered. Just a fantastic person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair