Chalmers Ford

We purchased a used Ford Edge recently. John Wayne Fife provided a very professional experience. He found a vehicle that fit our needs and he was very helpful in providing all of the information necessary to accomplish the sale to our satisfaction. The entire transaction was handled smoothly, including personnel completing the sale documents, transferring our vehicle insurance, and setting an appointment with the Service department for some agreed-upon work to be done. I would certainly recommend Don Chalmers Ford, and particularly Fife, to anyone in the market for a vehicle.

Continue to receive great support and service from Don Chalmers and Diana the Service Writer.

I recently had my 2009 Fusion in for an oil change and a terrible sqeaky noise while making turns. The next day I recieved a phone call from Janes telling me what was wrong and what they needed to do to fix it. Right tire arm something, im surely saying this incorrectly. He did tell me that I didn't need to worry becuase the repair it was covered under warranty. Whew, I thought! Turns out, I had my Fusion in previosly for the same nosie which we all thought was "fixed". James recognized that it was not in fact "fixed" the other times. James took the time to research the issue, meet with his boss to advocate on his customers behalf, and his boss Chad not only believed in his employee, but always beleives in doing the right thing. I must tell you that my warranty expired in Nov. 2015. These gentlemen decided that the 'right thing to do" would be to cover the repair under warranty. I can't tell you how that made me feel. The doughnuts I delivered the next day don't come close to expressing my gratitude,loyalty and sincere thanks.. My husband and I have purchased 4 vehicles from Don Chamlers Ford, unless we leave the state I imagine Don Chalmers Ford will contiune to be the only place we do business.

Had engine light come on my F250. I dealt with James Cordova. He was very professional and kept me apprised of situation. Great Job, James. Ernesto Fresquez

excellent service completed and very personable service representatives. We have had multiple issues with our Ford Cmax but the service requirements have been excellent. They are very caring & informative with their clients.

I have been bringing my and my wife's vehicle in for service working with Diana Treat for several years and she always treats me with respect, is courteous and looks out for my best interest. This particular visit, I was about to get in to shuttle to take me home and Diana came running out to tell me my truck would be ready sooner than expected, saving me a lot of time. Thank you, Diana!!! Ron

Diana Treat was professional and right on point with her estimation of the time it would take for an oil change and tire rotation...Thanks!

It is so nice dealing with friendly knowledgeable people is the service department.

We have purchased two new vehicles from Don Chalmers and used the dealership and the quick lube service for all our maintenance needs. They work with the customer and always strive for customer service in both locations. Over the 15 years we have used them we have left feeling we always were looked after and received a fair deal.

Everyone that we dealt with did a great service for us. Being in a service related business, I know how important that is.