Bob Moore Ford

I recently purchased my new vehicle through Bob Moore Ford. Carl, Fred, and Matt were awesome to deal with! Sometimes the buying process can be a headache but they made the experience smooth and easy. I would recommend to anyone looking for good customer service and a smooth buying process to go see Carl!

Ask for Robert in sales. Excellent customer service. Very nice dealership. Look no further if you?re looking for a Ford or any other vehicle in Oklahoma City.

Recently purchased a new vehicle from Bob Moore Ford. Salesman was very knowledgeable, professional; it was a great experience. Highly recommend Bob Moore Ford.

Justin was friendly and didn't try to show anything we didn't want first truck he showed us we bought

Very nice people they will work with you to get the vehicle you want at a fair price

Bad experience with Bob Moore Ford. Found a 2024 Expedition Max for a good price. $57,062 final price. I'm from out of town so I was talking with Chad Harris. They have a doc fee of $485 that will be added in the description, most dealers have that now days. Some cheaper, some more expensive. When they finally put the numbers on paper the price went up to $58,346. This time I didn't get a call back from Chad, I got called by Dakota. A fast talking salesman telling me his numbers were correct because they have a $799 addendum fee for 1 yr for scheduled mtc, all weather liners, wheel locks, and nitrogen filled tires. I am from out of state so the maintenance is useless, there is already $160 from factory for floor liners on the sticker price. So paying the $799 for nitrogen air in the tires and wheel locks, it was still $1000 more than it should be. I tried telling Dakota that his numbers were off but he insisted they were not. I emailed Chad and got a response saying his salesman made a mistake. I also received a call back from Jason Ackers apologizing for the mistake and that Chad was a new manager. I don't think they offered to take the $1000 mistake off or better yet put the $1000 mistake on them and give me the correct price minus the $1000 extra they wanted me to pay. After that I don't think I could buy a new vehicle from Bob Moore Ford. How many people don't check the numbers over and just think they are giving you correct price.

My sales associate, JC, was very straightforward and very helpful. It was an easy experience working with him.

Glad we “misunderstood” your salesman today and walked out. Ended up getting a nicer, newer truck at Metro Ford of OKC and they were awesome! That was the second time I’ve walked out of Bob Moore Ford. Your salesman kept talking about how great the Bob Moore name is but I haven’t experienced that. You guys are shameful! I didn’t think a dealership could get worse than David Stanley or Joe Cooper, but here you are rocking it! The second time I told your salesman to stop interrupting me, the anger in his face was so satisfying. He was visibly shaking and gritting his teeth. I thought (and was kind of hoping) that he was going to come flying over the desk at me. And then the best part was when he said “I will not have my integrity questioned”. 😂😂😂 You’re kidding me, right? Did you hire a comedian?

Our salesman Robert Hooks was very nice to work with. He responded to my inquiry faster than the other dealerships I'd emailed. He had the vehicle ready for me to drive when I arrived and I left a few hours later with the vehicle. I would contact him again when I need another vehicle.

Everything from the initial contact about the truck to paying for it and taking delivery was one of the smoothest processes we have been through in over 30 years of buying cars.