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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,397 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Very kind and nice .

Very kind and nice . I wasn’t there long enough to get more info so

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Bob Moore Ford Review

This is the second car we have purchased from Bob Moore Ford. Both experiences have hands down been the best car buying experience we have ever had. Every employee is super knowledgeable and you can tell they really care about their customers. I would recommend them five times over to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, we have bought several trucks here and

Great Service, we have bought several trucks here and always been very pleased with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dream Car

Shout out to Mike and Fred (Bob Moore Ford - OKC)for giving us a great car buying experience. We have always gone prepared when buying a vehicle and this time was no different, but haven?t always had a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Went in looking for a Raptor.

Went in looking for a Raptor. Left less than a. Day and a half with one. Sales associates were very relaxed and didn’t push for anything. The guy I dealt with was named Schyler and he was a pleasure to work with. Very non-hassle and helped me out in about every way I could ask for. Would return to them for a future ride if the dealer offers something I want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

The process of purchasing my new vehicle was a pleasant experience. From sales through finance customer service was amazing. Definitely, exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best ever

Jason, Carl and Mike made me feel at ease. Never once did I feel pressure to buy. They answered all questions I had and they also offered up solutions to my situation. Not your typical dealership. I made friends for life and I will be back!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Straight Forward Experience

I'll preface this by saying that I arrived already knowing which vehicle I wanted to look at. The online inventory was convenient and easy to filter through. Scheduling a test drive via the website was also easy and immediately connected me with a chipper sales rep who sent a personalized video of the car. Unfortunately, the specific car I wanted was sold to another customer an hour before I arrived, but the sales rep reached out to let me know as soon as possible so I wouldn't waste my time. He was also informative about similar models they still had available. Everyone I spoke with at this dealership was incredibly helpful, friendly, and eager to answer all of my questions. The finance office did great work to help me find the best deal available and made the paperwork a smooth process. Overall, I left feeling satisfied and confident in my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Misrepresented the car. Lied.

I asked the dealer no less than 4 times if the car was stock and was told each time it was. When I took possession it was blatantly obvious the car had significant modifications.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Misrepresented the car.

Misrepresented the car. I asked multiple times and was assured the car was stock. After getting to car home I learned significant modifications were made. I was essentially lied to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.