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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Went in with a trade in looking for a new vehicle and

Went in with a trade in looking for a new vehicle and walked out with what I was looking for. Deal was smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our salesperson Robert Hooks was excellent.

Our salesperson Robert Hooks was excellent. He was very polite and helpful. Everything was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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It was my 4th dealership to visit and by far the best.

It was my 4th dealership to visit and by far the best. Taylor did a great job. They stayed late on a Friday night to get me my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pretty easy to work with, fast responses and

Pretty easy to work with, fast responses and professionals, Alonso made my purchase run smoothly. Recommend for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alonso made the process pretty easy, I requested photos

Alonso made the process pretty easy, I requested photos and videos for a out of state sale and he sent all information requested really quick, he responded all of my questions and helped to get the vehicle sent out to my City

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kyler was very helpful and knowledgeable.

Kyler was very helpful and knowledgeable. I’m extremely happy with my new purchase and highly recommend Bob Moore Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kyle Christian is the real deal.

Kyle Christian is the real deal. We are out of state and bought a certified preowned Expedition from him sight-unseen, and Kyle made the experience seamless. He texted us additional photos and did a FaceTime call to show us the vehicle. We traded in our previous car and the negotiation over the phone was very fair and straightforward - no xx sales tactics, just human to human negotiating a deal that worked for both parties. Upon getting the car home, we noticed one of the rear window defrosters was defective and Kyle went above and beyond to replace the back window, tint it to match the rest of the car, and remedy the situation. 10/10 choose Kyle as your salesperson at Bob Moore Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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All involved were courteous, caring, and pleasant to us.

All involved were courteous, caring, and pleasant to us. The salesman Taylor Johnson is one of the best salesman I've had in my years of buying vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kyle worked with me to get the vehicle I wanted and this

Kyle worked with me to get the vehicle I wanted and this is the 3rd vehicle I have bought from Bob Moore ford. Everyone I felt with was fantastic and sis not pressure me. I will never go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I found the ford Edge on the internet with low miles and

I found the ford Edge on the internet with low miles and within my budget. I reached out to Bob Moore Ford. Alonso Moreno reached out to me. We set up a time to see the car. My husband and I bought the car 10-7. Mike Riebe processed the paperwork. Everyone was helpful and courteous. Also being of a certain age this is very important. We are waiting on our 2nd key and this process will be complete.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.