Reviews
3rd of my vehicles then in for service in 2 months.
I have 5 cars and trucks that I used Bob Moore for service exclusively, since they came to Moore, OK. I'm a very satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to hear you have had such positive experiences at Bob Moore Ford! We sincerely value your business and look forward to your next visit! Take care!
Truck Service
Very professional, quick turnaround, only issue or complaint I have is after servicing our pickup, inside on door, steering wheel and center console lid was oil or grease. Just had to clean it up when I got home.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to let us know how we did during your recent service visit. We sincerely value your business and hope to exceed your expectations in the future. Take care!
Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Bob Moore Ford
Great job
Chad is great and very helpful he would let me kno the status often any questions i had he would help or call me back if he was busy . Lucenda Kutz
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear about your positive experience with Chad! We hope to be of service to you again in the future. Best wishes, Bob Moore Ford
Oil change
Just did an oil change with Bob Moore- I made a last minute call and they were able to get me in the same day. Love the courtesy they show all their customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad we could be of service to you, Christine! Please don't hesitate to reach out if there's anything additional we can do for you.
Great customer experience
They went out of there way to help I was undecided which truck I wanted they demonstrated both to me and allowed me to chose. Kyle Christian was an excellent ambassador to the ford brand will always deal with him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are so glad to hear about your positive experience with Kyle! Please let us know if there is anything else we can do for you; we are more than happy to help. Take care!
Purchased used car
Bought a 2015 Nissan for my 17 year old daughter. She really likes the car but noticed a slight vibration from the driver side. Sales lady Brittany Trattner called me to see how everything was going. I told her about the problem and she asked me to bring it in so the service department can look at it. I brought the car back and the service department took care of the problem for me no charge. I would definitely buy from this dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're glad we were able to help you out with your daughter's car! We are always more than happy to assist you if anything else comes up. Take care!
Great sales group
Brittany was really great to us. She really went out of her way to help get me into the vehicle that was best for me. And we laughed together in between wait time. She was awesome to us & we’d recommend your location & Brittany to anyone that maybe looking for a new vehicle. Thank you guys for your kindness & getting me into this beautiful truck.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi there, we are so glad to read that Brittany was able to go above and beyond to help you get the right vehicle for you. If there is anything else we can do, please don't hesitate to reach out. Take care!
Great Extra-Mile Service
Jeff in the service department is always helpful and communicative. The complimentary shuttle to work allows me to drop my truck off and not have the hassle of figuring out a way to get to work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, it is great to read such a great review about Jeff and we will be sure to pass your kind words along! If there is anything else we can do for you, please don't hesitate to give us a call or stop by. Take care!
Great experience
Zero hassle and very professional. The transaction was quick and easy and financing was no pressure. I bought my last vehicke from bob moore and recommend it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks for the 5 star rating! We're glad to hear that you had a great experience with us. We hope you have a good day!
Bought a Used Kia Soul
I bought my car with Shannon Stansbury and did my financing with Chad Woodward. Both of them were so incredibly helpful! Shannon went out of his way to find something that met my needs and came in under budget. He worked quickly and made me feel comfortable. Both were very willing to answer my questions and assist me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase