Reviews
Regular Maintenance Service
Chad has attended to my Ford vehicle repair needs with speed and proficiency. The technicians are astute and remedy the problem during the initial visit, most of the time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know how Chad did! Please don't hesitate to reach out if there's anything additional we can do for you and your Ford!
No appointment required
Needed to have the oil changed. Arrived Saturday morning without an appointment but Chad graciously worked it in. Found it also needed rear brakes and the service team still managed to get everything completed in less than two hours. Great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.
The service department does not help the customer
Terrible service after bought the car. Mainly the oil change . Not willing to work with customer in getting service done . When I bought vehicle , received 1 year oil change .
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Excellent oil change service
Excellent Dealership quality oil change at a wonderful rate. Dusty and the guys do a terrific job. Their courtesy drivers are great too, John has some wonderful stories.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Dusty and the team here at Bob Moore Ford! We look forward to your next visit! Take care!
oil change/ the works
Had oil change/the works. Very friendly and good customer service.Will be bringing my vehicle back due the convenience and location. Happy 4th of July
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're glad you had such a wonderful service experience with us! We look forward to helping you again!
Great service
Always friendly staff and knowledgeable about all my vehicles. I have been taking my vehicles there for years and I still get great service. They always try to stay within the timelines but almost always get done sooner with the same great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad we could consistently provide you with great service! We appreciate your continued business, and look forward to seeing you again!
First time service since new
5000 miles on new truck. Has been perfect in all facets of operation so far. Towing my car hauler with 50 ford coupe is a dream. Was much better than the Chevy Ltz I did use. Amazing truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you are enjoying your truck! Feel free to reach out to us if you need anything. Have a wonderful day.
Quick and convenient
Helpful over the phone to set appointment and answer questions about a recall that Ford has on our Explorer. Glad to have the dealership so convenient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, we pride ourselves on our excellent customer service so it is great to hear that your experience reflected that. If you need anything else, please don't hesitate to reach out. We hope to help you again in the future. Take care!
Service
The guys over in service did a great job at scheduling me for my oil change and getting the job done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad we could get you back on the road in a timely manner! Please let us know if there is anything else we can do for you; we are more than happy to help!
Truck Repairs.
Dusty Rose was so helpful with the repairs on my f-150. I will be calling and dealing with him only. He called with every step my truck was at.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are so glad to hear that Dusty was able to help you out! We look forward to your next visit! Take care.