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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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50k mile service e

The service team is prompt, fast and friendly. They got me in and out in no time. They know what they're doing and take care of business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Quick, friendly service

Chad Richardson was great at explaining needed repairs and related costs. Got me scheduled with a next day appt and repairs were done the same day. Friendly shuttle service! John got me to work on time and quickly returned to pick me up when my vehicle was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Chad was able to provide you with a positive experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!

These Guys Are The Absolute Best!

Got a Smoking Hot Deal Today that made me Feel Really Good about working for Bob Moore Ford! I Hope My Managers still have jobs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Bob Moore Ford

Replace air bags

Friendly staff and great service will recommend to friends and may come back to purchase a vehicle— looking for a used Ford Edge— have a trade in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your positive comments about Bob Moore Ford! We look forward to your next visit! Take care!

Better service

I have used Bob Moore Ford for service for years for a variety of vehicles over the years, and each time I have gone in the service is a little better and it was great to begin with. They appear to always striving to be better and are being successul at it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Kevin, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Great service

Chad met me at my car and was very professional and courteous. In less than 45 minutes my car was completed (super impressive.) Earl went and got my car and brought it to me, he was very nice as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to hear Chad was able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Excellent service

Josh provided quick and friendly service. He was also very informative about how to schedule some needed service for the future. The service was actually faster than I anticipated for a busy afternoon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil Change

Chad Richardson treated me Good. Told me up front about how long the oil change would take and ask me if I needed anything. Everything went well. I was pleased by the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Chad was able to provide you with a positive experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Recall

Good quick on time prompt friendly helpful efficient time as promised Courteous completed as per request Communicated that vehicle was finished & ready to be picked up

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Marvelous dealership

Amazing service phenomenal deals Spectacular people willing to help Get you your dream car!!! With a good deal without breaking the budget and your Wallet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Bob Moore Ford