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2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award

Reviews

(2,400 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore Ford from DealerRater.

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Service

Great experience. Jeff is great to deal with. Always very helpful and explains what work needs to be done and explains the pricing for each service that needs to be completed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Good first-time visit

This was the first time I visited and Dusty was both helpful and polite. I have already recommended this dealership’s service center to my coworkers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

Jeff was amazing. Kept me informed every step of the way.

Great experience. Clean facility. Timely turnaround. Knowledgeable staff. I will always bring my vehicle to Bob More. They researched all my recalls and took care of them all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil change

Excellent customer service, excellent service advisor’s and a really comfortable environment to wait in while vehicle being serviced or u can choose a ride home. Very convenient and I never feel like I’m being taken advantage of! My service advisor today was Dusty and he is an outstanding representative for the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Good job.

I would like to say the mechanics do a good professional job but the real hero here is Jeff my service guy . He gets things done and is always professional. He makes it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to hear Jeff was able to provide you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Service

As always Chad is doing a great job keeping me up on my service schedule. Service has done a great job performing maintenance on my Flex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Repair and maintenance

This is one of the busier dealerships, servicing the entire South district of OKC I’ve only used their Service Department since purchasing at different location

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!

Service

Josh the service writer was very courteous and helpful took my truck in because my wipers quit working and I didn’t buy my truck there but he said no problem they got me fixed very quick with no hassle thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are glad we could help! We look forward to your next visit! Take care!

Pleasant experiences.

My Service Representative, Jeff Gann, was courteous, informed and efficient. The services I requested were discussed and noted. A courtesy ride to work was arranged for me. I received a call from Jeff detailing the work to be done and options I might consider, no surprises. Overall a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Excellent Customer Service

Everyone that I encountered was too notch! Kyle and Ian took the time to listen to my needs and concerns. I walked out with the vehicle I wanted with a price I was comfortable paying. It doesn't get any better than that, especially when I didn't have to sacrifice on any amenities or extras. Kermit took care of me when I returned as though i was his client when i returned and Kyle was off. All around everyone was too notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear Kyle was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Bob Moore Ford